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Windows 7: A "blue screen of death"

21 Aug 2010   #1

windows 7
A "blue screen of death"

My System SpecsSystem Spec
21 Aug 2010   #2

Microsoft Window 7 Professional 32 bit

Hi and Welcome to SF!

First of all, please update this driver right away
ASACPI   ASACPI.sys   Fri Aug 13 09:52:52 2004 (411C2D04)
The 2004 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 10th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2004).

I suspect the graphic card as well because both graphic card drivers and directX was mentioned in one of the DMP file. I would recommend you to try to re-install the graphic card driver
When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Third party antivirus software are notorious for causing BSODs. Stop code 124 is hard to solve, please uninstall Norton for now
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
Please install MSE, it is BSODs free and we recommend this AV for testing while not having 3rd party firewall or AV. Make sure built in firewall is on

Update these 2 drivers if you can:
89830000 89aa1f00   LV302V32 LV302V32.SYS Sat Jul 26 22:05:07 2008 (488B3D23)
97bf4000 97bf8a80   LVPr2Mon LVPr2Mon.sys Wed Oct 07 15:26:50 2009 (4ACC50CA)
82143000 8214b900   LVUSBSta LVUSBSta.sys Sat Jul 26 21:59:36 2008 (488B3BD8)
They are Logitech webcam driver

Stop code 124 is hardware related, please read this article to know what it is and what to try:

BugCheck 124, {4, 855428d4, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
BugCheck 122, {a, 4, 0, 0}

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : pci.sys ( pci!ExpressRootPortAerInterruptRoutine+1e7 )

Followup: MachineOwner

My System SpecsSystem Spec
21 Aug 2010   #3

windows 7

tnx men...i do all the things you told me to do and now y hope it won't happen again
buth i think it is hardweare problem not softwear...tnx again
My System SpecsSystem Spec


 A "blue screen of death"

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