windows explorer freezes


  1. Posts : 9
    windows 7
       #1

    windows explorer freezes


    Hello all!
    Have this slight problem:
    sometimes (still, quite often actually) windows explorer freezes and cannot display information such as drives and partitions; have to stop windows explorer and restart it and then it works. Cannot see any pattern for this to happen.
    Has this happened to someone else ?
    All the best
    François
      My Computer


  2. Posts : 990
    Windows 7 Home Premium x64
       #2

    Is Explorer the only application that freezes? If not, I'd suggest that it might be a hardware/IRQ problem and to check your device manager for anything that stands out. If anything, it's a drive or partition and Explorer is having to 'poll' the drive, finding error(s) and causing it to hang. Or, it's a network drive or device? Kindly fill out your 'System Specs' so we can all have a better look.
      My Computer


  3. Posts : 9
    windows 7
    Thread Starter
       #3

    OK, here is config and hijackthis scan:
    W7 RC 32 bits
    CPU:Model :Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
    speed :1 GHz
    Cores per Processor :
    Cache Level 1 :
    Cache Level 2 :Size-1024 KB Speed-1024
    L2 On-board Multiplier :0
    Mainboard
    Bus : PNP Bus PCI Bus PCI Bus PCI Bus
    System BIOS :Award Software International, Inc. Award Modular BIOS v6.00PG F4
    Manufacturer :Gigabyte Technology Co., Ltd.

    Physical Storage Devices
    Hitachi HDS721616PLA380 ATA Device (Lecteurs de disque standard) Fixed hard disk media 149 GB
    WDC WD4000AAJS-00YFA0 ATA Device (Lecteurs de disque standard) Fixed hard disk media 372 GB
    Video System
    Model :Radeon X300/X550/X1050 Series (Microsoft Corporation - WDDM)
    VGA Compatible :yes
    Total Memory :256 MB
    Storage:
    C: Disque fixe local NTFS Total:39999MB Free:25591MB OS1
    D: Disque fixe local NTFS Total:59999MB Free:36894MB DOCUMENTS
    E: Disque fixe local NTFS Total:79999MB Free:47673MB SOFTWARE
    F: Disque fixe local NTFS Total:39999MB Free:25846MB MUSIC
    G: Disque fixe local NTFS Total:39999MB Free:30704MB PIX
    H: Disque fixe local NTFS Total:121547MB Free:72872MB MOVIES
    I: Disque CD-ROM UDF Total:7816MB Free:0MB IMPOSTOR
    J: Disque fixe local NTFS Total:152623MB Free:108319MB BackUp
    N: Disque amovible N: Total:0MB Free:0MB N
    Memory
    Total Physical Memory : 2047 MB
    Free Physical Memory : 1 MB
    Audio
    Name : Périphérique audio USB
    Error Code :
    Setting manage : no
    Description : Périphérique audio USB
    Manufacturer: (USB Audio générique)
    ProductName: Périphérique audio USB
    Status: OK

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:39:30, on 20/05/2009
    Platform: Unknown Windows (WinNT 6.01.3004)
    MSIE: Internet Explorer v8.00 (8.00.7100.0000)
    Boot mode: Normal
    Running processes:
    C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2009\WebProxy.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
    C:\Program Files\Panda Security\Panda Antivirus Pro 2009\ApVxdWin.exe
    C:\Program Files\Spotmau\Desktop_Secretary\Spotmau_S.exe
    C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
    C:\Program Files\Internet Download Manager\IDMan.exe
    C:\Users\SAD\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files\RALINK\Common\RaUI.exe
    C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files\Internet Download Manager\IEMonitor.exe
    C:\Program Files\Windows Live\Mail\wlmail.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Users\SAD\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\SAD\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Program Files\trend micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo! France
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = appspect.com:80
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: VMN Toolbar - {A057A204-BACC-4D26-8287-79A187E26987} - C:\PROGRA~1\VMNTOO~1\VMNTOO~1.DLL
    O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
    O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Antivirus Pro 2009\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Antivirus Pro 2009\Inicio.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SpotmauSecretary] C:\Program Files\Spotmau\Desktop_Secretary\Spotmau_S.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [Installation Diagnostics] "C:\Program Files\Brother\Brmfl05a\Brinstck.exe" /I DCP-115C USB
    O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
    O4 - HKCU\..\Run: [Google Update] "C:\Users\SAD\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVICE LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVICE RÉSEAU')
    O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Télécharger avec IDM - C:\Program Files\Internet Download Manager\IEExt.htm
    O8 - Extra context menu item: Télécharger le contenu de video FLV avec IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
    O8 - Extra context menu item: Télécharger tous les liens avec IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
    O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\Windows\system32\brsvc01a.exe
    O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\Windows\SYSTEM32\crypserv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Panda Software Controller - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsCtrls.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PavFnSvr.exe
    O23 - Service: Panda On-Access Anti-Malware Service (PAVSRV) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\pavsrvx86.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Security S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsImSvc.exe
    O23 - Service: Panda PSK service (PskSvcRetail) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PskSvc.exe
    O23 - Service: Panda TPSrv (TPSrv) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\TPSrv.exe

    --
    End of file - 6570 bytes
      My Computer


  4. Posts : 9
    windows 7
    Thread Starter
       #4

    and, sorry, forgot to answer, yes, it is the only one program freezing
      My Computer


  5. Posts : 14
    Windows 7 RC
       #5

    i encounter this problem too.

    it usually happens the first time (after boot up) i try to open explorer or using some programs that uses explorer to browse files (e.g. when i try to open or save a file with an external program like notepad or microsoft excel)

    when i forcibly close the explorer window (or dialog in the latter case) and try again, it won't freeze anymore for the rest of the day.
      My Computer


  6. Posts : 14
    Windows 7 RC
       #6

    oooh.... i think i found the cause....

    explorer froze as usual, when i first open it after logging on.
    killed the process and opened explorer again.

    then i notice a strange folder with a UUID name, clicking on it prompted me for elevation. The files are some screen capture drivers from zdsoft (i don't remember having them, could be uninstalled a long time ago)
    Deleted that folder anyway.

    i proceeded to shutdown the pc and switched it on again.
    i opened explorer immediately, and behold! no freezing!

    my amateur deduction is that explorer usually scans the contents of folders to render the nice-looking preview folder look.
    And this particular folder somehow had the wrong permissions and explorer didn't know what to do with it and just waited for elevation that didn't happen.

    how about that theory?

    could be related to a bug that microsoft patched on RC's release?
    A folder that is created under the root of the system drive is missing entries in its security descriptor, which may cause some application failures on the English version of Windows 7 Release Candidate 32-bit Ultimate
      My Computer


  7. Posts : 2
    Windows 7 EC Build 7100
       #7

    Same issue here, two diff sys's, 32 and 64bit.


    Have the same problem when I right-click on recycle bin or in win explorer to move/copy, etc. Freezes till I end in task manager and restart, then works fine.

    This happens on a 64bit install on a laptop and a 32bit install on a desktop.

    Could be an app, but I've DC'd them one by one and still have the issue.

    Win 7 EC build 7100. All updates.
      My Computer


  8. Posts : 1
    windows 7
       #8

    Hi,

    I had got same problem: When I browsed host drives from virtual pc I had got explorer freezing.

    Host machine is windows 7 64-bit
    Guest machine is xp 32-bit.

    Problem was comodo antivirus/firewall, maybe some internal conflicts (I had not investigated)

    Regards and apologize for my english!
    Cristian
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:46.
Find Us