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Windows 7: PC keeps crashing. Can you help me read minidumps?

24 Aug 2010   #11
Jonathan_King

Windows 7 Professional x64
 
 

Try installing these drivers: Realtek

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\DOCUME~1\JK\LOCALS~1\Temp\Temporary Directory 1 for 082410-23243-01.zip\082410-23243-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82816000 PsLoadedModuleList = 0x82955570
Debug session time: Tue Aug 24 06:01:19.791 2010 (GMT-5)
System Uptime: 0 days 3:29:52.884
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 9153daef, 96989c68, 0}

Probably caused by : win32k.sys ( win32k!hbmSelectBitmap+2c9 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 9153daef, The address that the exception occurred at
Arg3: 96989c68, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP: 
win32k!hbmSelectBitmap+2c9
9153daef ffb124060000    push    dword ptr [ecx+624h]

TRAP_FRAME:  96989c68 -- (.trap 0xffffffff96989c68)
ErrCode = 00000000
eax=00000001 ebx=08000000 ecx=00000214 edx=00000000 esi=00000000 edi=00000000
eip=9153daef esp=96989cdc ebp=fe6a4728 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
win32k!hbmSelectBitmap+0x2c9:
9153daef ffb124060000    push    dword ptr [ecx+624h] ds:0023:00000838=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 91542685 to 9153daef

STACK_TEXT:  
96989d0c 91542685 fd5fa1b8 b0050af1 00000000 win32k!hbmSelectBitmap+0x2c9
96989d24 8284b79a 76010bf4 b0050af1 0612e6f4 win32k!GreSelectBitmap+0x14
96989d24 773464f4 76010bf4 b0050af1 0612e6f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0612e6f4 00000000 00000000 00000000 00000000 0x773464f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!hbmSelectBitmap+2c9
9153daef ffb124060000    push    dword ptr [ecx+624h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!hbmSelectBitmap+2c9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c425a

FAILURE_BUCKET_ID:  0x8E_win32k!hbmSelectBitmap+2c9

BUCKET_ID:  0x8E_win32k!hbmSelectBitmap+2c9

Followup: MachineOwner
---------

kd> lmntsm
start    end        module name
8df3f000 8df5e000   ac97via  ac97via.sys  Mon Nov 22 15:29:55 2004 (41A24C43)
87636000 8767e000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
87afb000 87b55000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
87be9000 87bfb000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
87788000 87791000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
8775c000 87765000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
87765000 87788000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
8dcd8000 8df3f000   bcmwl6   bcmwl6.sys   Tue Jul 07 20:44:47 2009 (4A53EBFF)
87f1c000 87f23000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8dc97000 8dca5000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
874c2000 874ca000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8f6d1000 8f6ea000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
91700000 9171e000   cdd      cdd.dll      Mon Jul 13 21:04:18 2009 (4A5BD992)
87ef6000 87f15000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
8750c000 875b7000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
87e9f000 87ec4000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
874ca000 8750c000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8796d000 879ca000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8dfef000 8dffc000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
8f502000 8f50f000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8dc1b000 8dc7f000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8dc7f000 8dc97000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
87bdd000 87be9000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
87e8e000 87e9f000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8df8d000 8dfa6000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
8f51a000 8f523000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8f50f000 8f51a000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8f523000 8f534000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8f589000 8f593000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8ee86000 8ef3d000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
8ef3d000 8ef76000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
8dfda000 8dfe5000   fdc      fdc.sys      unavailable (00000000)
877c5000 877d6000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
8f4e7000 8f4f1000   flpydisk flpydisk.sys unavailable (00000000)
87791000 877c5000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
879d8000 879e1000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
87e5c000 87e8e000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
87d86000 87db7000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
8eff6000 8effb280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82c16000 82c3e000   hal      halacpi.dll  Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f558000 8f56b000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
8f56b000 8f571480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
8f54d000 8f558000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
8f64c000 8f6d1000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
87e54000 87e5c000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8dcc6000 8dcd8000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f479000 8f486000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8f572000 8f57e000   kbdhid   kbdhid.sys   Mon Jul 13 19:45:09 2009 (4A5BC705)
80bbc000 80bc4000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8dfa6000 8dfda000   ks       ks.sys       Mon Jul 13 19:45:13 2009 (4A5BC709)
8795a000 8796d000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
87ad6000 87afb000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8f5d3000 8f5e3000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
8f59e000 8f5b9000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
87439000 874b1000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
8f593000 8f59e000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8f486000 8f493000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8f57e000 8f589000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
87746000 8775c000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
8f6ea000 8f6fc000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
8f6fc000 8f71f000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
8f71f000 8f75a000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
8f75a000 8f775000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
87f75000 87f80000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
87687000 8768f000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8792f000 8795a000   msrpc    msrpc.sys    unavailable (00000000)
87bd3000 87bdd000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
87e44000 87e54000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
879e1000 87a98000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
877ee000 877f9000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
8f629000 8f639000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
87400000 87422000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
8f4f1000 8f502000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
87fe9000 87ff7000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
87fb0000 87fe2000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
87a98000 87ad6000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
87f80000 87f8e000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
87c30000 87c3a000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82816000 82c16000   nt       ntkrnlmp.exe Fri Jun 18 23:55:07 2010 (4C1C3F9B)
87800000 8792f000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
87f15000 87f1c000   Null     Null.SYS     unavailable (00000000)
8ee84000 8ee85040   nvBridge nvBridge.kmd Fri Jul 09 17:10:11 2010 (4C379033)
8e406000 8ee83dc0   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:14 2010 (4C379162)
8f5e3000 8f629000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
87c00000 87c1f000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8dc00000 8dc18000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
876c4000 876d5000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8f775000 8f77c000   parvdm   parvdm.sys   unavailable (00000000)
8768f000 876b9000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
87738000 87746000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
879ca000 879d8000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9880e000 988a5000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8df5e000 8df8d000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
874b1000 874c2000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
877d6000 877ee000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8f429000 8f441000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8f441000 8f458000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8f458000 8f46f000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
87b92000 87bd3000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
8f46f000 8f479000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
87f5d000 87f65000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
87f65000 87f6d000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
87f6d000 87f75000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
87e17000 87e44000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8f639000 8f64c000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8ef80000 8ef91000   Rtnicxp  Rtnicxp.sys  Mon Mar 31 01:41:05 2008 (47F07971)
988a5000 988af000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8dfe5000 8dfef000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
87b55000 87b6f000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
87e0f000 87e17000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
988dd000 98947000   spsys    spsys.sys    Mon May 11 12:37:10 2009 (4A085436)
98996000 989e7000   srv      srv.sys      Mon Jun 21 22:47:32 2010 (4C202444)
98947000 98996000   srv2     srv2.sys     Mon Jun 21 22:47:19 2010 (4C202437)
988af000 988d0000   srvnet   srvnet.sys   Mon Jun 21 22:47:09 2010 (4C20242D)
8f493000 8f494380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
87c3d000 87d86000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
988d0000 988dd000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
87fa5000 87fb0000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
87f8e000 87fa5000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
87b82000 87b92000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
916d0000 916d9000   TSDDD    TSDDD.dll    unavailable (00000000)
8dca5000 8dcc6000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
8f495000 8f4a3000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
8f534000 8f54b000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
8f54b000 8f54c700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8efe7000 8eff6000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8f4a3000 8f4e7000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8ef9c000 8efe7000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8ef91000 8ef9c000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
876b9000 876c4000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
87f23000 87f2f000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
87dff000 87e0f000   viaagp   viaagp.sys   Mon Jul 13 19:25:39 2009 (4A5BC273)
87730000 87738000   viaide   viaide.sys   Mon Jul 13 19:11:20 2009 (4A5BBF18)
87f2f000 87f50000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
87db7000 87dc0000   vmstorfl vmstorfl.sys unavailable (00000000)
876d5000 876e5000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
876e5000 87730000   volmgrx  volmgrx.sys  unavailable (00000000)
87dc0000 87dff000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8ef76000 8ef80000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
87c1f000 87c30000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
87b6f000 87b82000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
87f50000 87f5d000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
875b7000 87628000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
87628000 87636000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
87fe2000 87fe9000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
91470000 916ba000   win32k   win32k.sys   Sat Jun 19 00:06:50 2010 (4C1C425A)
8767e000 87687000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
8f5b9000 8f5d3000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
87ec4000 87ed1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87ed1000 87edc000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87edc000 87ee5000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87ee5000 87ef6000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000



My System SpecsSystem Spec
.
24 Aug 2010   #12
higgins

Windows 7 x64
 
 

Since the card is not in use, I might just try disabling it to see whether that affects anything?
My System SpecsSystem Spec
24 Aug 2010   #13
Jonathan_King

Windows 7 Professional x64
 
 

Sure, that would be fine.
My System SpecsSystem Spec
.

27 Aug 2010   #14
higgins

Windows 7 x64
 
 

I was starting to think that disabling the realtek card fixed it, but another BSOD. Minidump added.
My System SpecsSystem Spec
27 Aug 2010   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Jon is offline
Seems to be a networking issue.
Install a new driver

Bcmwl6.sys
nProductname: Broadcom 802.11 Network Adapter wireless driver
Description: Broadcom 802.11 Network Adapter wireless driver
Company: Broadcom Corporation
My System SpecsSystem Spec
27 Aug 2010   #16
higgins

Windows 7 x64
 
 

Thanks for stepping up!

However...
My System SpecsSystem Spec
27 Aug 2010   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Although to me it looks like networking, your driver seems to be up to date.
I checked other drivers in use during the dump, they are fairly up to date. The only real old one that was not a MS driver is this one:

ac97via.sys Mon Nov 22 15:29:55 2004

It is for audio. Although I really feel that the chances of this correcting the problem are nominal; you should always have up to date drivers. Lets give it a try.


Ac97via.sys file description
Productname: VIA Audio WDM Driver
Description: VIA Audio WDM Driver Company: VIA Technologies, Inc.
My System SpecsSystem Spec
27 Aug 2010   #18
higgins

Windows 7 x64
 
 

Windows says that's up to date too... but I'll try disabling it and living without sound for a while.
My System SpecsSystem Spec
27 Aug 2010   #19
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Go to the website to update. Do not trust the Windows update. If it is up to date no need to disable. Its not the cause.
My System SpecsSystem Spec
27 Aug 2010   #20
higgins

Windows 7 x64
 
 

Since that's integrated audio, I probably need to get drivers for the whole MOBO, but the manufacturer's site doesn't offer any

I've got a Canyon CN-9V4A-L
My System SpecsSystem Spec
Reply

 PC keeps crashing. Can you help me read minidumps?




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BSOD Help and Support
comp keeps crashing screen goes black no text minidumps still there
hi my computer keeps crashing out on me the screen just goes black and i have to hold power button in or it wont turn off can anyone please help me i aint got a clue about pcs really so im way out of my depth with this. Minidumps Are Attached Thank You
BSOD Help and Support
Still Crashing...minidumps attached
I have been here multiple times, and I appreciate the help. I still am getting BSODs when I play games. Currently I am playing Empire: Total War. I only get the BSOD when playing a game. Previously I tested out my memory and graphics card; everything seems okay. Bios and drivers are all up to...
BSOD Help and Support


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