PC keeps crashing. Can you help me read minidumps?

richc46 · 27 Aug 2010

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.

Check the event viewer for any clues about the problem.

higgins · 27 Aug 2010

That's all I can find:

Code:

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          27.08.2010 15:43:52
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (2)
User:          SYSTEM
Computer:      Untitled
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-08-27T12:43:52.683204800Z" />
    <EventRecordID>4386</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Unitled</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">126</Data>
    <Data Name="BugcheckParameter1">0xc000001d</Data>
    <Data Name="BugcheckParameter2">0x87c960a0</Data>
    <Data Name="BugcheckParameter3">0x80df49ec</Data>
    <Data Name="BugcheckParameter4">0x80df45d0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
  </EventData>
</Event>

richc46 · 27 Aug 2010

Not too much there to go by. When Jon told you to try MSE, did you? Did you test with the windows firewall?

higgins · 27 Aug 2010

Yes, and I never installed a 3rd party firewall. Is it possible for older hardware to be just THAT incompatible? Yet if it was, why was the installation successful in a first place?

I did have to disconnect the 2nd HDD for the install to go through though... hmm...

richc46 · 27 Aug 2010

Wnidows 7 does not play nice with outdated drivers and old hardware.

All that I can say, at this juncture, is that to me it looks like a net work problem.
It would be my suggestion based upon this BSOD and the work that was already done, not to ignore the obvious.

Have your checked your
Modem
cables
and router?
Can you replace the network card, they run about $20 or so?

After at least checking the above. I would use the computer and wait for another BSOD that may be more definitive or perhaps never come.

higgins · 27 Aug 2010

The PC in question runs a Broadcom wireless networkd card, so, it can hardly be a cable issue. I have multiple Ethernet cards, but they're all a several years old.

richc46 · 27 Aug 2010

You took a memory test, already. Test for drivers not taken, but
Since I do not want to suggest something that will interfere with Jons plans, the best advice that I can give at this juncture is to use the computer. If you get another BSOD and Jon is not around, I will look at it; possibly with new clues.

higgins · 28 Aug 2010

Latest minidump.

Jonathan_King · 28 Aug 2010

Your nVidia GFX drivers are blamed. However, the drivers are fully updated.

Try removing the drivers completely with driver sweeper. Then reinstall the latest versions from here: Drivers - Download NVIDIA Drivers

Honestly, I think you have a GFX card problem, if uninstalling/reinstalling the drivers doesn't help.

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

...Summary of the Dumps:

Code:


Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sat Aug 28 05:15:00.624 2010 (UTC - 4:00)
System Uptime: 0 days 2:03:49.708
BugCheck D1, {184c4c91, 2, 0, 184c4c91}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+513f08 )
PROCESS_NAME:  System
BUGCHECK_STR:  0xD1
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Please follow these directions next time you get a BSOD: https://www.sevenforums.com/crashes-d...tructions.html

higgins · 31 Aug 2010

It's been stable so far, even after I re-enabled the sound card. Thank you both for your input! :)