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Windows 7: first post, help please :0)

22 Aug 2010   #11
Petey7

Windows 7 Professional SP1 64-bit
 
 

Norton can be reinstalled. Sometimes AVs cause BSOD. MSE however, likely because it is Microsoft software, in known for almost never causing a BSOD. Actually, I've never head of a case of MSE causing one. If you get another one after replacing the drivers, remove Norton for debugging purposes. If it turns out to be the cause, Norton may be willing to give you a partial refund.


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22 Aug 2010   #12
coling

 
 

Hi
Dunno if the drivers installed as it says no device found. Do i select the setup with the driver package or am i doing it wrong?
My System SpecsSystem Spec
22 Aug 2010   #13
Petey7

Windows 7 Professional SP1 64-bit
 
 

Yes or no, do you have a memory card reader?
My System SpecsSystem Spec
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22 Aug 2010   #14
coling

 
 

yes
5-in-1 card reader
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22 Aug 2010   #15
CarlTR6

Windows 7 Ultimate 32 bit
 
 

coling, troubleshooting a 124 error code is a process of elimination. You want to eliminate every know cause of crashes. Norton is well known to cause crashes on some Win 7 systems. Uninstall it using the removal tool while you troubleshoot. You can always reinstall it when you have your system running smoothly. Follow Jonathan's advice. He knows his stuff.
My System SpecsSystem Spec
22 Aug 2010   #16
Petey7

Windows 7 Professional SP1 64-bit
 
 

I can't find anything in terms of the computer you claim to have. Could you tell me exactly what computer you have. Manufacturer, model number(s), service tags, etc. Don't post the serial number though.
My System SpecsSystem Spec
22 Aug 2010   #17
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by coling View Post
yes
5-in-1 card reader


As it is a hardware exception I would urge to read here. Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
22 Aug 2010   #18
coling

 
 

Thanks folks, your help is much appreciated. I intend to follow all advice, not mraning to question anything. My pc is
PACKARD BELL oneTwo M D6020uk at cheap prices | PC World
My System SpecsSystem Spec
22 Aug 2010   #19
Petey7

Windows 7 Professional SP1 64-bit
 
 

Can you find a number on the computer itself in the form of "PW.Uxx", x's being variables.
My System SpecsSystem Spec
22 Aug 2010   #20
coling

 
 

It's packard bell M3700. There is a pw (huge) number which I can't read right now as I'd have to unhook everything and turn it upside down. The wife is next to me snoring away and i daren't wake her!!!

I've uninstalled Norton (it crashed on reboot) and installed WSE
My System SpecsSystem Spec
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 first post, help please :0)




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