first post, help please :0)

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  1. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #11

    Norton can be reinstalled. Sometimes AVs cause BSOD. MSE however, likely because it is Microsoft software, in known for almost never causing a BSOD. Actually, I've never head of a case of MSE causing one. If you get another one after replacing the drivers, remove Norton for debugging purposes. If it turns out to be the cause, Norton may be willing to give you a partial refund.
      My Computer


  2. Posts : 29
    7
    Thread Starter
       #12

    Hi
    Dunno if the drivers installed as it says no device found. Do i select the setup with the driver package or am i doing it wrong?
      My Computer


  3. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #13

    Yes or no, do you have a memory card reader?
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  4. Posts : 29
    7
    Thread Starter
       #14

    yes
    5-in-1 card reader
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  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    coling, troubleshooting a 124 error code is a process of elimination. You want to eliminate every know cause of crashes. Norton is well known to cause crashes on some Win 7 systems. Uninstall it using the removal tool while you troubleshoot. You can always reinstall it when you have your system running smoothly. Follow Jonathan's advice. He knows his stuff.
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  6. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #16

    I can't find anything in terms of the computer you claim to have. Could you tell me exactly what computer you have. Manufacturer, model number(s), service tags, etc. Don't post the serial number though.
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  7. Posts : 28,845
    Win 8 Release candidate 8400
       #17

    coling said:
    yes
    5-in-1 card reader


    As it is a hardware exception I would urge to read here. Stop 0x124 - what it means and what to try
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  8. Posts : 29
    7
    Thread Starter
       #18

    Thanks folks, your help is much appreciated. I intend to follow all advice, not mraning to question anything. My pc is
    PACKARD BELL oneTwo M D6020uk at cheap prices | PC World
      My Computer


  9. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #19

    Can you find a number on the computer itself in the form of "PW.Uxx", x's being variables.
      My Computer


  10. Posts : 29
    7
    Thread Starter
       #20

    It's packard bell M3700. There is a pw (huge) number which I can't read right now as I'd have to unhook everything and turn it upside down. The wife is next to me snoring away and i daren't wake her!!!

    I've uninstalled Norton (it crashed on reboot) and installed WSE
      My Computer


 
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