BSOD Ircl less than...

Vysotskij · 22 Aug 2010

Hi all, im new here and got a problem with random BSOD!

First of all, i want to excuse for my skills in the english language, since im not a englishspeaker by birth, so bare with me :)

I recently got a new laptop, a MSI GX640-NE. At first i had enormous problems regarding bsods and the startup of windows 7 looping and never completing. The only way to get around this was by doing a system restore. After many hours of forumreading i noticed lots of ppl had the same problem, with the exact same lapstop. Supposedly this had something to do with the catalyst control center, or more specific my ATI-drivers.

Now those problems are fixed, but the bsod shows up now and then, and im hoping that someone in this great forum could help me figure out what the problem is!

Yours sincerly

Vysotskij

BTW im running Win 7 home premium 64 bit, original OS.

Vysotskij · 22 Aug 2010

Did i post enough details on my system?

usasma · 22 Aug 2010

There is a problem with NAVEX15 in your MSINFO32...Components...Problem Devices (Komponenter...Problemenheter) This is a component of your Norton protection.

Please do the following:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

Additionally, the BSOD report points to your wireless drivers (NETw5s64.sys). Please do the following:
- visit the Intel download center and download the latest version of the Intel WiFi drivers for your system: http://downloadcenter.intel.com/Default.aspx
- uninstall the current WiFi drivers from your system.
- install the freshly downloaded Intel drivers and monitor for further BSOD's

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 22 12:38:49.117 2010 (UTC - 4:00)
System Uptime: 0 days 3:24:16.694
BugCheck D1, {30, 2, 0, fffff88004bf9394}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+1b4394 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Vysotskij · 24 Aug 2010

Wow thanks for the help i will do that straight away!

yours sincerly

vysotskij