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Windows 7: New BSOD

22 Aug 2010   #1

Win 7 Pro 64bit sp1

Running: Windows 7 Ultimate x64
The system is over a year old.  I recently did a windows 7 repair install.
Hardware specs:
Intel Core 2 Duo E8500
Asus p5Q PRO
Corsair XMS2 CM2X2048-8500C5 Module Size 2 GB x 4
ATI Radeon HD 4850 512MB GDDR3
After a recent repair install I updated my graphics card drivers and while playing sc2 I received a BSOD. I havent experienced this before so I thought I would post and see if there might be a simple fix. Any help would be much appreciated.

My System SpecsSystem Spec
22 Aug 2010   #2

Windows 7 Ultimate 32 bit

This is a video hardware error, BugCheck 116.

Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card (see Significant Posts section below)
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Owner\Downloads\A-Rar\Windows7_BSOD_jcgriff2\082210-21715-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e0a000 PsLoadedModuleList = 0xfffff800`03047e50
Debug session time: Sun Aug 22 20:06:20.872 2010 (GMT-4)
System Uptime: 10 days 21:50:31.682
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80071454e0, fffff88003b8ec80, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6c80 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Attempt to reset the display driver and recover from timeout failed.
Arg1: fffffa80071454e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003b8ec80, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:

fffff880`03b8ec80 4883ec28        sub     rsp,28h






fffff880`02e8d988 fffff880`04506ef8 : 00000000`00000116 fffffa80`071454e0 fffff880`03b8ec80 00000000`00000000 : nt!KeBugCheckEx
fffff880`02e8d990 fffff880`04506c02 : fffff880`03b8ec80 fffffa80`071454e0 fffffa80`0903d680 fffffa80`08ad4410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02e8d9d0 fffff880`045adf07 : fffffa80`071454e0 00000000`00000000 fffffa80`0903d680 fffffa80`08ad4410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`02e8da00 fffff880`045d7b75 : 00000000`ffffffff 00000000`039a0145 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`02e8dae0 fffff880`045d62bb : 00000000`00000102 00000000`00000002 00000000`039a0145 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`02e8db10 fffff880`045a92c6 : ffffffff`ff676980 fffffa80`08ad4410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`02e8dbb0 fffff880`045d5e7a : 00000000`00000000 fffffa80`0903d680 00000000`00000080 fffffa80`08ad4410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`02e8dcc0 fffff800`0311ec06 : 00000000`fffffc32 fffffa80`08adab60 fffffa80`06a05040 fffffa80`08adab60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`02e8dd00 fffff800`02e58c26 : fffff800`02ff4e80 fffffa80`08adab60 fffff800`03002c40 fffff880`01262534 : nt!PspSystemThreadStartup+0x5a
fffff880`02e8dd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND:  .bugcheck ; kb

fffff880`03b8ec80 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+6c80

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys


FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
Read through the thread below for information on this stop error
Video's crashing the display driver (ATI HD5870)

Please update this driver: ASACPI.sys Sun Mar 27 22:30:36 2005
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
You also have another out of date driver. Win 7 generally does like older drivers. They can and do cause conflicts, memory corruption, and crashes. If you can, update this driver; I do not think an update is available.

L1E62x64.sys Thu Jun 11 02:45:22 2009 - Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (NDIS6.20). Atheros, Wireless LAN, WLAN, 2.4/5-GHz, 802.11a/b/g, 802.11b/g, 802.11n, Radio-on-a-Chip, Overview, Networking, Products and Technology

After you update ASACPI.sys, run your system and see how it does.
My System SpecsSystem Spec


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