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Windows 7: Blue screen of death. Urgent help needed.

25 Aug 2010   #71
Jonathan_King

Windows 7 Professional x64
 
 

Perhaps the problem is caused by your outdated Agere Modem drivers from Toshiba.

Try installing this driver: http://cdgenp01.csd.toshiba.com/cont...C00221500C.exe


My System SpecsSystem Spec
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25 Aug 2010   #72
zigzag3143

Win 8 Release candidate 8400
 
 

You also have an old version of a known problem.

ASACPI.sys fffff880`03d52000 fffff880`03d5a000 0x00008000 0x42476c4c 3/27/2005 22:30:36

ASACPI.sys Sun Mar 27 22:30:36 2005
Quote:
The 2005 version of this driver is a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
My System SpecsSystem Spec
25 Aug 2010   #73
Cobrabite11

Windows 7
 
 

Hi. I have downloaded that file yet I do not know how to install it as it will not appear in the folder you told me it would but it is still in my downloads folder.
My System SpecsSystem Spec
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25 Aug 2010   #74
Jonathan_King

Windows 7 Professional x64
 
 

Just double-click on the driver zigzag linked to, and a black box should appear, then close.

The driver should then be installed.
My System SpecsSystem Spec
25 Aug 2010   #75
Cobrabite11

Windows 7
 
 

I have done that but the ASACPI.sys remains in downloads and does not move to drivers folder.
My System SpecsSystem Spec
25 Aug 2010   #76
Cobrabite11

Windows 7
 
 

And driver verifier is running.
My System SpecsSystem Spec
25 Aug 2010   #77
CarlTR6

Windows 7 Ultimate 32 bit
 
 

After the driver installs, reboot your computer.
My System SpecsSystem Spec
25 Aug 2010   #78
Cobrabite11

Windows 7
 
 

I have rebooted but driver has still not moved.

In my downloads folder I have a folder called: MB WIN7 ATK then inside that is a folder called 32 and another one called 64 then inside 32 there is folders named Win7 or WIN2000 or WINVISTA then there is an .exe file called AsAcpiIns which is what I double clicked and a configuation settings file called install. Then in the Win7 file there is a security catalog called asacpi then a setup information file called asacpi then a system file called AsAcpi.sys (which should be in drivers).
My System SpecsSystem Spec
25 Aug 2010   #79
Cobrabite11

Windows 7
 
 

Windows Update is telling me there are two important updates to install. One called: Update for Windows 7 (KB2272691) and another called Update for Windows 7 (KB982110). Should I install them?
My System SpecsSystem Spec
25 Aug 2010   #80
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Navigate to c:\windows\system32\drivers. Look in that folder for ASACPI.sys and check the date. If it is dated 2009 or later, it updated. Installing will not remove the files from your Downloads folder. The files will remain there until you delete them.
My System SpecsSystem Spec
Reply

 Blue screen of death. Urgent help needed.




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