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Windows 7: Random freezing

25 Aug 2010   #11

Windows 7 Professional x64

I went here: Acer Support - Aspire E380 Specifications

According to that, XP is the latest OS it supports.

Then I went here: Acer Support - Download Drivers

I plugged in your computer model, and I see it has drivers available for Vista, but not 7. The Vista drivers are dated 12/11/2008, which is considered incompatible with 7.

I then researched your individual hardware, and tried to find some newer drivers.

Here is a chipset driver that MAY work. No guarantees, it might not even install.


I wish you the best of luck, but honestly, your system just might be too old to run Windows 7.

My System SpecsSystem Spec
25 Aug 2010   #12

windows xp pro for now

my computer had windows vista pre-installed in it, and it worked great, but I just didnt like it at the time because it was to slow (I had less ram at the time, bought more ram since) so That is why i converted it back to XP. My computer is only 2.5 years old, and my moms is over 3 yrs my sisters is 4 years old. According to the windows 7 upgrade check my computer passed system requirements.
My System SpecsSystem Spec
25 Aug 2010   #13

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by xavnkatsmom View Post
Alright so its in

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LADZ-PC
System Manufacturer Acer
System Model Aspire E380
System Type X86-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD R01-A4, 12/19/2006
SMBIOS Version 2.3
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Ladz-PC\Ladz
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.36 GB
Total Virtual Memory 4.00 GB
Available Virtual Memory 3.19 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys

And still freezing up, sometimes computer is just sitting there other times i am surfing the net IE or Firefox, so any suggestions now.

Besides the obvious fact that you are at the absolute minimum for RAM

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

Let us know if you need help with any of this.

My System SpecsSystem Spec

25 Aug 2010   #14

windows xp pro for now

The program firefox.exe version stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Possible Memory Leak. Application (C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted) (PID: 1016) has passed a non-NULL pointer to RPC for an [out] parameter marked [allocate(all_nodes)]. [allocate(all_nodes)] parameters are always reallocated; if the original pointer contained the address of valid memory, that memory will be leaked. The call originated on the interface with UUID ({3f31c91e-2545-4b7b-9311-9529e8bffef6}), Method number (10). User Action: Contact your application vendor for an updated version of the application

nothing for crash/freeze etc.

I will see if I can buy more ram next week

My System SpecsSystem Spec
25 Aug 2010   #15

windows xp pro for now

well i put XP back in, I couldnt do my work on this computer with all the freezing it was doing, when I get more ram next week I will try again, and I will also email acer and see if they have any information. Thanks for trying.
My System SpecsSystem Spec
26 Aug 2010   #16

Windows 7 Professional x64

Here is my suggestion: install Vista on it.

Vista uses even more resources than 7, so it will likely run a bit slow, but hopefully no freezes.

If you get no freezes using Vista, we know it is a compatibility issue, and you're best just to use XP.

You don't need to purchase a Vista license, just borrow a DVD from a friend, and use it unactivated. You can use if for 30 days before it expires, but that should be plenty long enough for you to tell if it freezes or not.
My System SpecsSystem Spec

 Random freezing

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