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Windows 7: Constant Random BSODs on a 5 days old system

04 Sep 2010   #101
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Open and run Core Temp during all testing, note the temps and let us know.

Disclaimer: If you don't feel comfortable running stress tests on your computer, then don't.
There is a potential to damage components. Proceed at your own risk.

Quote   Quote: Originally Posted by iTitus View Post
I Read your post,
I'll run the memtest series when I get back(how many passes is advised?) Both modules in both slots one at a time.(slot 1 and 2 only or slot 3 and 4 also? Given your reference?)
If stick 2 fails in two slots, I'd say its bad.
You should see something by the end of two passes, if no errors let it run for 7 passes.
This will let us rule out the bad RAM possibility.

If you get to the stage of testing two 'good' RAM sticks in slots 1 & 3, run memtest86+ on both of them, 7 passes, overnight.

Quote   Quote: Originally Posted by iTitus View Post
What's AHCI mode?
AHCI, Advanced Host Controller Interface

In your BIOS, Integrated Peripherals, (motherboard manual pg 48) OnChip SATA Type.
Check what the setting is and let us know.

Quote   Quote: Originally Posted by iTitus View Post
The crashes are kinda random, somtimes within 30 minutes, sometimes after like 2 hours. It's really strange.
So the crashes are random.

Quote   Quote: Originally Posted by iTitus View Post
http://www.ixbt.com/mainboard/gigaby...3/board-sm.jpg
You see the coolblock that says gigabyte, I noticed that that actually becomes pretty damn hot.
But then again IMO the GPU becomes pretty hot too...
Yes, the block that says Gigabyte.

GPUs normally run pretty hot, that's normal. The north bridge shouldn't be very hot, should be able to hold your finger on it.

Quote   Quote: Originally Posted by iTitus View Post
This is going to take a loooooong while to test xD But atleast I already have the clearence from the shop to stop by and trade them in, or I think so :P

Thanks again for helping and answering questions. When I get back I'll first run the memtests and try voltages, when the system is steady I'll do a clean install.w
After you run the memtest86+, let us know the results.

According to the info from AMD, let's increase the DRAM voltage first.
Set it to 1.55v,
Run prime95, enable 6 cores, torture test - Blend.
In the Prime95 advanced tab, check 'Round off Checking'
Options tab, Torture Test, select Blend, Number of Torture Test threads to run: 6
*Have Core Temp open and running, watch the temps closely when the test starts, then until it levels off. Should be in the 50 - 60c range. Max CPU temp is 62c.
If the temps are 35ish, it's not running correctly and will not stress the CPU or RAM.

It should show and error within a couple of minutes of starting if the system isn't stable.
30 minutes should be good enough for this test.
If Prime95 stops or the computer crashes it's a fail.

Do not exceed 1.65v.

If Prime95 fails or the system crashes go to 1.6v, same test as above.
Your BIOS should have a max of 1.64v, it should increase in .02v intervals, the 1.66v setting should be in red color.
Go to 1.64v, same test as above.

If stable at any voltage, Prime95 keeps running, no crash. Stop test after 30 min, test with most stressful game for several hours.

If it's not stable at 1.64v then bring it back to 1.5v and let us know the steps you have taken and the temperatures at each.


My System SpecsSystem Spec
.
07 Sep 2010   #102
iTitus

Windows 7 Home Premium 64bit OEM
 
 

Ok here I go:
I did a lot of memtests:

Stick 1(the one that seemed good while testing SC2)
Passed all slots with 2,5 passes each time. Due to shortage of time I only did 2,5 passes

Stick 2(the one that seemed to mallfunction while testing SC2)
Passed slot 1 2,5 passes
failed at slot 2, 2 different times, one short run and one long run(see pics for error codes)
passed slot 3, 2,5 passes
failed at slot 4(tested 1 time, 3 passes i thought)

The pics are attached.

Onchip Sata type: "Native IDE".
So AHCI is disabled i think

Also I touched my NB cooling block during ram test, and IMO I couldn't hold my finger there(although my friend could)

I didn't raise voltages yet... First I'd like some info on the errors :P
My System SpecsSystem Spec
07 Sep 2010   #103
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good job on the memtest86+ tests. A little short on run times, but the information is useful.
Normally the errors are enough to indicate the problem and a long test is not necessary.
When there are no errors, running the tests longer can show errors later in the test, this is very useful information.

Test #6 will detect data sensitive errors.

RAM #2 had errors in slots 2 and 4 which is in two different channels and both memory controllers, when running unganged.

This indicates the DRAM voltage may help.

Bump the DRAM voltage as described.

According to the info from AMD, let's increase the DRAM voltage first.

Let's work on RAM #2 first.
When it passes all tests, then we can if check RAM #1 will run at those settings.

Set it to 1.55v,

First run memtest86+ for 7 passes or stop it if your getting errors.
* Always have Core Temp and HWMonitor open and running, watch the temps closely when the test starts, then until it levels off. Should be in the low 50's. Don't let it go past 60c. Max temp for your CPU is 62c.
Also run CPUID HWMonitor, this is important, there are reports that some AMD processors don't give accurate CPU temp information. You need to confirm the temps.

If it passes memtest86+:
Run prime95, enable 6 cores, torture test - Blend.
In the Prime95 advanced tab, check 'Round off Checking'
Options tab, Torture Test, select Blend, Number of Torture Test threads to run: 6
*Have Core Temp open and running, watch the temps closely when the test starts, then until it levels off. Should be in the low 50's. Don't let it go past 60c. Max temp for your CPU is 62c.
Also run CPUID HWMonitor, this is important, there are reports that some AMD processors don't give accurate CPU temp information. You need to confirm the temps.

If the temps are 35ish, it's not running correctly and will not stress the CPU or RAM.

It should show and error within a couple of minutes of starting if the system isn't stable.
30 minutes should be good enough for this test.
If Prime95 stops or the computer crashes it's a fail.

Do not exceed 1.65v.

If Prime95 fails or the system crashes go to 1.6v, same tests as above.
Your BIOS should have a max of 1.64v, it should increase in .02v intervals, the 1.66v setting should be in red color.
Go to 1.64v, same tests as above.

If stable at any voltage, Prime95 keeps running, no crash. Stop test after 30 min, test with most stressful game for several hours.

If it's not stable at 1.64v then bring it back to 1.5v and let us know the steps you have taken and the temperatures at each.
My System SpecsSystem Spec
.

08 Sep 2010   #104
iTitus

Windows 7 Home Premium 64bit OEM
 
 

So if I understand correctly:
Put stick 2 in slot 2
Raise DRAM voltage(only that one) to 1,55V
Run memtest 7 passes or when errors reoccur
Then: How can I run that software during Memtest? Memtest is booted from an usb device and the software is windows related??

If it passes 30 minutes prime95:
When I ran the prime95 test the other time for 12 hours, Max temp was about 36C. Same for each time I run Prime. Note that I DO have a 3rd party cooler. I don't know if it lowers the temps by 30C but :P...

If it failes raise to 1,6 and repeat till 1,64
I attached a screen of the normal temps according to CPUID hardware:
My System SpecsSystem Spec
08 Sep 2010   #105
iTitus

Windows 7 Home Premium 64bit OEM
 
 

I Raised the DRAM voltage to 1,56V With stick 2 in slot 2 and did a memtest.
Is this enough to call it a "fail" for 1,56V?
My System SpecsSystem Spec
08 Sep 2010   #106
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes thats a fail. Raise the voltage to 1.6v and test again.

Ya, you won't be able to run a temperature monitor when doing the memtest86+.

Be sure to monitor temps when running Prime95.

Something is not right if Prime95 only gives you 36c.
That is a nice cooler, same as mine, but you should have temps in the 50s when running Prime95.
Are you using CUPID Hardware Monitor when testing?
It should be accurate, run Core Temp at the same time to check/verify the temps.

What does Windows Task Manager > Performance tab > Resource monitor, say when your running Prime95?

All cores should be 100%, RAM also.
My System SpecsSystem Spec
08 Sep 2010   #107
iTitus

Windows 7 Home Premium 64bit OEM
 
 

I'm going to raise the voltage to 1,6 now. Then 1,64.
I ran a program called "LinX", which was a suggestion from GEIL. Gave me a error too, stick 2 in slot 2. Here's a screen.

When I visit task manager during a prime95 test, it says both CPU and RAM 100% usage.
So does Core Temp.

brb with results
My System SpecsSystem Spec
08 Sep 2010   #108
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

LinX is good also, it will should give you higher temps that Prime95.

Be sure to monitor your temps during testing with either LinX or Prime95.

Those are some low temps, I have read some posts about AMD not giving the correct temps in some cases.

Let us know the results and the temps.
My System SpecsSystem Spec
08 Sep 2010   #109
soaringink

Win7 Pro 64bit
 
 

I am having exact same behavior on ASUS M4A785TD-M EVO mobo. Just now finalized both mobo bios and video driver update (direct from ATI). (The card is Sapphire 512mb, windows had loaded its own WDM drivers). My CPUID returned 9,9,9,24,33 so I will try those settings and the volt bumps. Here though, I have four brand new builds, exactly the same. In the 7 days since install, three crash repeatedly while one has not crashed ever. Sure smells like unstable RAM production.
My System SpecsSystem Spec
08 Sep 2010   #110
iTitus

Windows 7 Home Premium 64bit OEM
 
 

Dear Dave,

I Raised the voltage to 1,6V and ran 8 passes memtest with NO errors.
Please advise on the next step, the prime95 test. I fear that i'll still get the 35ish temperatures... But I'll turn it on for half an hour now

See you in Half an Hour

EDIT:
2 pics before and after running prime. No errors or something, but still 35ish temperatures
My System SpecsSystem Spec
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 Constant Random BSODs on a 5 days old system




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