"windows explorer has stopped working"

Hi and Welcome to SF!

Usually in this case, there are 3 possibility, either system file corrupt, virus or malware, might be hard drive
I would like you to run the following thing:
SFC /SCANNOW Command - System File Checker
as well as Disk Check

Scan the whole computer for malware:
Malwarebytes

What 3rd party antivirus or firewall are you using? Make sure you don't let them interact or block what you are doing? If so, make an exception to particular thing you are doing at the time of crash.

That's something for you to try

Regard,

Tuan

okay here are my results

- as for the SFC /SCANNOW Command - System File Checker
it says that "Verification is 100% complete."
"Windows Resource Protection did not find any integrity violations."

- for the MalwareBytes' Anti-Malware scan the "Scan has been completed successfully"
I will attach the log as a .zip

- doing the drive error scan now will update with results.
*FINISHED* ok finished with scan and results say
"Your Device or Disk was successfully scanned. No problems were found on
the device or disk. It is ready to use."

so yeah.... seems everythings fine.. but even up to now i still get the "windows has stopped working" boxes. just thought id list the latest error box details for some reason:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc60d
Fault Module Name: DivXMFSource.dll
Fault Module Version: 1.0.0.65
Fault Module Timestamp: 4b7f002f
Exception Code: c0000005
Exception Offset: 0004c930
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


but yeah.. they keep coming.. any other solutions?

gagufagu said:

okay here are my results

- as for the SFC /SCANNOW Command - System File Checker
it says that "Verification is 100% complete."
"Windows Resource Protection did not find any integrity violations."

- for the MalwareBytes' Anti-Malware scan the "Scan has been completed successfully"
I will attach the log as a .zip

- doing the drive error scan now will update with results.
*FINISHED* ok finished with scan and results say
"Your Device or Disk was successfully scanned. No problems were found on
the device or disk. It is ready to use."

so yeah.... seems everythings fine.. but even up to now i still get the "windows has stopped working" boxes. just thought id list the latest error box details for some reason:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc60d
Fault Module Name: DivXMFSource.dll
Fault Module Version: 1.0.0.65
Fault Module Timestamp: 4b7f002f
Exception Code: c0000005
Exception Offset: 0004c930
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


but yeah.. they keep coming.. any other solutions?

Got DivX installed?

Well according to the last post you made it seems like it, uninstall DivX and see if the problem goes away, at least we can rule that out..

Ahh fair enough, glad to be of some help mate :)