BSOD W7 Pro 64 Dell Studio 1557

pallen · 25 Aug 2010

I have been getting the BSOD for months. Dell has recently replaced my hard drive and memory, but I am still getting the BSOD. It has only happened twice since dell was out a week ago to replace my drive and memory, but in the past it happened every day to 3 days.

I have the following computer:

Dell Studio 1557
Intel i7 cpu 720
8 GB memory
64 bit Windows 7 Professional

I have attached the info requested.

Thank you in advance for reading these files and helping me to understand what is wrong and needs to be fixed.

Pancake51 · 31 Mar 2011

I have the same troubles. Do you find a solution ?

mgorman87 · 31 Mar 2011

You say you've been having BSOD for months? I only see two in the file you uploaded and they're from August of 2010. Make sure you have the option to write the dumps to the hard drive enabled.

Type in "advanced system settings" without the quotes in the start search.
Click settings under Start Up and Recovery
Attachment 146695

Make sure yours looks like the screen shot below
Attachment 146696

Please update your computer to SP1 - How to update to SP1

Please enable driver verifier - Driver Verifier - Enable and Disable

Code:

7/29/2009 8:33:27 PM   C:\Windows\system32\DRIVERS\atikmdag.sys

Update your video card drivers - here

Code:

9/15/2009 12:40:39 PM  C:\Windows\system32\DRIVERS\NETw5s64.sys

Update your WiFi drivers - here

Code:

11/5/2009 6:15:41 AM   C:\Windows\system32\DRIVERS\Rt64win7.sys

Update your Realtek drivers - here