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Windows 7: BSOD On My Laptop......

25 Aug 2010   #11
DJROD

Windows 7 Ultimate 64 bit
 
 

Someone closed this thread for a few minutes. Now its open. Weird lol.


My System SpecsSystem Spec
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25 Aug 2010   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Read through that link Rich posted. It will tell you how to do it. I was serious about the possibility that Sonar caused your crash. Many, in fact most, third party antivirus programs cause problems with Win 7.
My System SpecsSystem Spec
25 Aug 2010   #13
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by DJROD View Post
I kinda figured that to Tews. I hate when those false positives do that. Havent done that in a longggggggg time. Any other way to get the dump?
Yes there is; but there is additional information the JC's program gathers that give us more of an in depth look. Here is theother way; but it lack some information.

https://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html
My System SpecsSystem Spec
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25 Aug 2010   #14
DJROD

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Read through that link Rich posted. It will tell you how to do it. I was serious about the possibility that Sonar caused your crash. Many, in fact most, third party antivirus programs cause problems with Win 7.

Its the Sonar in my Nortons. Im not ruling out it might be the culprit. But i doubt it. Well...i cant download it cause Sonar keeps deleting it. Im on my laptop now. Seem fine. But i just wonder what that was. Strange.
My System SpecsSystem Spec
25 Aug 2010   #15
Tews

64-bit Windows 8.1 Pro
 
 

Navigate to c:/windows/minidump and zip up any .dmp file and attach it to your next post as an attachment...

Temporarily disable Sonar, then download it..
My System SpecsSystem Spec
25 Aug 2010   #16
DJROD

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by Tews View Post
Navigate to c:/windows/minidump and zip up any .dmp file and attach it to your next post as an attachment...

Temporarily disable Sonar, then download it..
These are certain areas that i havent ever need to do. It says access is denied when i tried to zip it. And yea...it asked me for administrator before i clicked it.
My System SpecsSystem Spec
25 Aug 2010   #17
DJROD

Windows 7 Ultimate 64 bit
 
 

i downloaded BlueScreenView....saw the dump. I copied it. Ill paste it below. it was caused by my Universial Shield i downloaded last night. Skip it...i deleted the Shield program. Thats the 1st dump. Second was caused by the same.


Mini082510-02.dmp 8/25/2010 7:32:57 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 0x006c002c 0x00000002 0x00000000 0x903cfe9c US30XP.sys US30XP.sys+8e9c Universal Shield Filter Driver Universal Shield® © Everstrike Software 4.2.1.1 built by: WinDDK 32-bit C:\Windows\Minidump\Mini082510-02.dmp 2 15 6002
My System SpecsSystem Spec
25 Aug 2010   #18
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Norton is a known cause of BSOD's on some Win 7 systems. Not saying it is the case with yours, I haven't seen the dumps. But it would not surprise me at all. Try the method in that second link I gave you. You don't have to download anything. Move or copy those dump files to your desktop and zip them from there.
My System SpecsSystem Spec
25 Aug 2010   #19
DJROD

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Norton is a known cause of BSOD's on some Win 7 systems. Not saying it is the case with yours, I haven't seen the dumps. But it would not surprise me at all. Try the method in that second link I gave you. You don't have to download anything. Move or copy those dump files to your desktop and zip them from there.

It happened on my Vista laptop. I downloaded the BlueScreenView program. It downloaded ok. I copied what i saw inside. Was that enough what i posted recently right before u posted this? Take a look.
My System SpecsSystem Spec
25 Aug 2010   #20
CarlTR6

Windows 7 Ultimate 32 bit
 
 

No, BlueScreenView is not yet as thorough as Windows Debug; but it is coming along. If we have the actually dumps, we can use a variety of commands to look deeper. I did review what you posted; but it does not have what I am looking for. Most of us on the BSOD team use WinDebug.
My System SpecsSystem Spec
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 BSOD On My Laptop......




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