Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Blue screen problem

27 Aug 2010   #21

Windows 7 Ultimate x64

yes,I'll see my computer.If have another crash,i'll report.Tran-a popular name in VietNam:)

Xin cảm ơn!!!--->mean "Thank you very much"

My System SpecsSystem Spec
27 Aug 2010   #22

Windows 7 Ultimate 32 bit

You are welcome. Helping others is why we are here. :)
My System SpecsSystem Spec
29 Aug 2010   #23

Windows 7 Ultimate x64

It's again.BSOD after shutdown.This is my new dmp file.Please help me.
My System SpecsSystem Spec

29 Aug 2010   #24

Windows 7 Ultimate 32 bit

This is an error code 50, PAGE_FAULT_IN_NONPAGED_AREA - usual causes are Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Owner\Downloads\082910-17331-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a11000 PsLoadedModuleList = 0xfffff800`02c4ee50
Debug session time: Sun Aug 29 01:08:39.128 2010 (GMT-4)
System Uptime: 0 days 3:26:04.970
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c20089b0, 0, fffff960002bc88d, 0}

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: fffff900c20089b0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960002bc88d, If non-zero, the instruction address which referenced the bad memory
Arg4: 0000000000000000, (reserved)

Debugging Details:

Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb90e0

fffff960`002bc88d 488b4f20        mov     rcx,qword ptr [rdi+20h]





PROCESS_NAME:  dwm.exe


TRAP_FRAME:  fffff8800554a8e0 -- (.trap 0xfffff8800554a8e0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000011 rbx=0000000000000000 rcx=fffff900c2190f30
rdx=0000000006120e50 rsi=0000000000000000 rdi=0000000000000000
rip=fffff960002bc88d rsp=fffff8800554aa70 rbp=0000000000000001
 r8=0000000000000000  r9=0000000000000410 r10=fffff80002a11000
r11=000000000000001f r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff960`002bc88d 488b4f20        mov     rcx,qword ptr [rdi+20h] ds:0f30:00000000`00000020=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002b01f14 to fffff80002a81740

fffff880`0554a778 fffff800`02b01f14 : 00000000`00000050 fffff900`c20089b0 00000000`00000000 fffff880`0554a8e0 : nt!KeBugCheckEx
fffff880`0554a780 fffff800`02a7f82e : 00000000`00000000 fffff900`c2190f30 fffffa80`35616c00 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`0554a8e0 fffff960`002bc88d : 00000000`00000000 00000000`06120e50 00000000`06120e50 00000000`00000001 : nt!KiPageFault+0x16e
fffff880`0554aa70 fffff960`002bbd9e : fffff900`c2190f30 00000000`00000000 00000e50`624d4653 00000000`0000001d : win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+0x2d
fffff880`0554aaa0 fffff960`002bcca3 : 00000000`00000000 00000000`06120e50 fffff900`c2190f30 00000000`070bb3fc : win32k!SFMLOGICALSURFACE::DeInitialize+0x4e
fffff880`0554aae0 fffff960`00219777 : 00000000`00000000 fffff900`c00bf010 fffff900`c2190f30 00000000`00000020 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4b
fffff880`0554ab20 fffff960`0023aa50 : 00000000`00000001 00000000`00000001 fffff880`0554ac60 00000000`00000000 : win32k!GreSfmCloseCompositorRef+0x10f
fffff880`0554ab60 fffff800`02a80993 : fffffa80`05b55060 fffff880`0554ac60 00000000`00000020 fffffa80`05b3e9c0 : win32k!NtGdiHLSurfSetInformation+0x1a8
fffff880`0554abe0 000007fe`fdd54efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`01d2f728 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fdd54efa


fffff960`002bc88d 488b4f20        mov     rcx,qword ptr [rdi+20h]


SYMBOL_NAME:  win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  win32k.sys


FAILURE_BUCKET_ID:  X64_0x50_win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d

BUCKET_ID:  X64_0x50_win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d

Followup: MachineOwner
Let's test your RAM using Memtest 86+. Read the tutorial below and follow the instructions. If you have any questions, post back. Let us know the results.

RAM - Test with Memtest86+

I also find a very old driver on your system. This is an XP driver. It could be the cause of your problem

RTCore64.sys Wed May 25 02:39:12 2005 -
RivaTuner/EVGA Precision RivaTuner

Uninstall this tuner; it is obsolete. You can try to update it to version that is certified Win 7 compatible.

My System SpecsSystem Spec
30 Aug 2010   #25

Windows 7 Ultimate x64

Thanks!!i tested RAM by Memtest86+ and this my pics:).
When i testing pass 6,i eject my CD(it's an accident)then i insert it again.So Memtest86 can run after i do that?
I install RivasTuner then uninstall it
My System SpecsSystem Spec
01 Sep 2010   #26

Microsoft Window 7 Professional 32 bit

Hey there, this is me Tuan, and I'm from Vietnam. I just got back to states today.

Based on the result, it looks like either your RAM is defective, or motherboard slots, or it can be compatibility issue. Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots. If all individual sticks and slots are ok
My System SpecsSystem Spec
05 Sep 2010   #27

Windows 7 Ultimate x64

It's again.This my new dmp file.Help me plz!BSOD after shutdown CPU or exit StarCraft2
My System SpecsSystem Spec
19 Dec 2010   #28

Windows 7 home premium 64bit

Hello!I have same problem with Windows 7 64bit Home Premium. Everyone help me plz. This is my dmp file. Thanks a lot!! Attachment 124740
My System SpecsSystem Spec
19 Dec 2010   #29

Windows 7 Ultimate 32 bit

Hi, John and welcome to the forum. Please read and follow the instructions in the link below and start a new thread. We will be glad to help you. It gets too confusing to try to work with two separate problems in the same thread.
My System SpecsSystem Spec

 Blue screen problem

Thread Tools

Similar help and support threads
Thread Forum
blue screen problem
Hello everybody. I have a blue screen problem every time I try to install adobe flash player. On a brand new installation of Windows 7 Ultimate x86, I get a blue screen related to some memory problems. I have run the memtest86+ and it didn't find anything bad to report. I have attached read the...
BSOD Help and Support
Another Blue Screen Problem
I occasionally get a shutdown and it then asks me if I want to boot into Windows normally, which I do. After it boots up I get an error message which I am pasting here: I have also attached the zipped dump, which I hope I did ok. Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support
Blue Screen Problem
My Windows 7 . . . - x86 (32-bit) - Windows 7 Ultimate - an OEM or full retail version? - Full Retail = you purchased it from retailer 2 Years (age of hardware) 2 Weeks (age of OS Installed)
BSOD Help and Support
help me..problem blue screen
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 16393 Additional information about the problem: BCCode: 1000008e BCP1: C000001D BCP2: 91F5D46F BCP3: 937E4BE8 BCP4: 00000000
BSOD Help and Support
Can anyone help me with a blue screen problem
Hi, I wonder if anyone can help me with my windows 7 installation problem as I can't get my oem home 64bit version working and keep getting this blue screen when it restarts. The error message is it begins ok with saying windows is unloading files then next step it flashes a blue screen at me with...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:59.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App