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Windows 7: BSOD on Dell Vostro 1500

02 Sep 2010   #21

Windows 7 Professional x64

If you get more BSODs, try disabling the card in Device Manager, and just using the Wireless card.

If the BSODs stop, it's time to investigate purchasing a new Ethernet card.

My System SpecsSystem Spec
02 Sep 2010   #22

Windows 7 Home Premium

Oh boy, I think the ethernet is integrated. I can't use the wireless, I don't have access to any wireless networks. I use wired at home and neither work nor home are in range of Optimum WiFi.

Did the info in the two latest minidumps also relate to that driver?
My System SpecsSystem Spec
02 Sep 2010   #23

Windows 7 Professional x64

Unfortunately, the latest dump didn't point to any useful cause:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_performance monitor(2).zip\Windows_NT6_BSOD_jcgriff2\082610-29281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a06000 PsLoadedModuleList = 0xfffff800`02c43e50
Debug session time: Thu Aug 26 10:05:19.946 2010 (UTC - 4:00)
System Uptime: 0 days 1:07:10.006
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 0, fffff8a009974010}

GetPointerFromAddress: unable to read from fffff80002cae0e0
GetUlongFromAddress: unable to read from fffff80002c1c1b0
GetUlongFromAddress: unable to read from fffff80002c1c1b0
Probably caused by : memory_corruption ( nt!MiDeleteSegmentPages+35c )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000000000000, Memory contents of the pool block
Arg4: fffff8a009974010, Address of the block of pool being deallocated

Debugging Details:

GetUlongFromAddress: unable to read from fffff80002c1c1b0
GetUlongFromAddress: unable to read from fffff80002c1c1b0

POOL_ADDRESS:  fffff8a009974010 






LAST_CONTROL_TRANSFER:  from fffff80002ba960e to fffff80002a76740

fffff880`02f9d8d8 fffff800`02ba960e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`00000000 : nt!KeBugCheckEx
fffff880`02f9d8e0 fffff800`02a60a20 : fffffa80`02b19440 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExDeferredFreePool+0x11eb
fffff880`02f9d990 fffff800`02d6760f : fffffa80`02b19440 00000000`00000011 00000000`0008c081 fffff8a0`0008c081 : nt!MiDeleteSegmentPages+0x35c
fffff880`02f9da40 fffff800`02a7b8b4 : 00000000`00000000 00000000`00000002 fffffa80`0189d7b0 fffffa80`0189d7b0 : nt!MiSegmentDelete+0x7b
fffff880`02f9da80 fffff800`02a662f0 : 00000000`00000002 fffffa80`028d7820 00000000`00000000 00000000`00000000 : nt!ObfDereferenceObject+0xd4
fffff880`02f9dae0 fffff800`02a69d1c : fffffa80`0287e670 fffffa80`030d0330 fffffa80`0287e670 fffffa80`018aeb00 : nt!CcDeleteSharedCacheMap+0x1bc
fffff880`02f9db50 fffff800`02a6a520 : fffff880`02f9dc00 fffff880`02f9dc58 00000000`00000000 fffffa80`00000000 : nt!CcWriteBehind+0x5bc
fffff880`02f9dc00 fffff800`02a83961 : fffffa80`018af580 fffff880`0128a230 fffff800`02c7d140 fffffa80`00000002 : nt!CcWorkerThread+0x1c8
fffff880`02f9dcb0 fffff800`02d1ac06 : 00000000`00000000 fffffa80`018aeb60 00000000`00000080 fffffa80`0182f890 : nt!ExpWorkerThread+0x111
fffff880`02f9dd40 fffff800`02a54c26 : fffff880`009e7180 fffffa80`018aeb60 fffff880`009f1f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02f9dd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


fffff800`02a60a20 488b5b10        mov     rbx,qword ptr [rbx+10h]


SYMBOL_NAME:  nt!MiDeleteSegmentPages+35c

FOLLOWUP_NAME:  MachineOwner



IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xc2_7_nt!MiDeleteSegmentPages+35c

BUCKET_ID:  X64_0xc2_7_nt!MiDeleteSegmentPages+35c

Followup: MachineOwner
My System SpecsSystem Spec

02 Sep 2010   #24

Windows 7 Home Premium

Thanks, I will have to "hope" for more BSOD's (what a strange thing to say....) and maybe it will point something out.

I am beginning to consider disassembling the machine to check for bad capacitors.
My System SpecsSystem Spec
03 Sep 2010   #25

Windows 10 Pro x64

You might want to consider configuring your machine for a complete dump at this point - minidumps aren't necessarily the best choice when we're actually doing some heavy-duty analysis. It'll make for large .dmp files, but at least we'll have better data in the dump itself to go on.
My System SpecsSystem Spec
03 Sep 2010   #26

Windows 7 Home Premium
Complete dump

Ok, I'm game. How do I do a complete dump? (don't tell me to take Ex Lax........)
My System SpecsSystem Spec
03 Sep 2010   #27

Windows 7 Professional x64

Go to Advanced System Settings>Advanced tab>Startup and Recovery>Settings, and in the "Write debugging info", select "Kernel memory dump". That will create both a full dump, and minidumps.
My System SpecsSystem Spec
03 Sep 2010   #28

Windows 7 Home Premium

Ok, it was already set to Kernel Memory Dump. Did you mean "Complete Memory Dump"?

<Edit> There was a box marked "Overwrite existing file" which I unchecked.
My System SpecsSystem Spec
03 Sep 2010   #29

Windows 7 Professional x64

You will want that box checked; otherwise, every time you get a BSOD, another 300MB file will be saved. That adds up quickly!

I'm not on my Windows 7 machine now, but if there is an option for a Complete Memory Dump, select it.
My System SpecsSystem Spec
03 Sep 2010   #30

Windows 7 Home Premium

Ok, I will do both those things. At home now, and brought the laptop with me, I will get it running after dinner and make those changes.
My System SpecsSystem Spec

 BSOD on Dell Vostro 1500

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