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Windows 7: bsod

28 Aug 2010   #1
sathwik718

Windows 7 Ultimate x64
 
 
bsod

running-window 7 ultimate x64
original-windows 7 home basic x32
full retail version
age of system hardware-less than 6 months
age of os-less than two months(reinstalled in aug 2010)

every 3-4 hrs bsod and everything in windows crashes(media players,desktop manager,explorer etc)


My System SpecsSystem Spec
.
28 Aug 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi and Welcome to SF!!!

First of all, please perform system file check:
SFC /SCANNOW Command - System File Checker

Please remove Avast:
avast! Uninstall Utility
Replace by MSE:
http://www.microsoft.com/security_essentials

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

After doing those, if BSODs keep coming, we will perform next steps.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.106\082810-16473-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4d000 PsLoadedModuleList = 0xfffff800`02c8ae50
Debug session time: Sat Aug 28 12:45:03.990 2010 (UTC + 7:00)
System Uptime: 0 days 1:03:11.317
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck BE, {60001, 91a000020fb27025, fffff880099527f0, a}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+40a84 )

Followup: MachineOwner
---------
Regard,

Tuan
My System SpecsSystem Spec
01 Sep 2010   #3
sathwik718

Windows 7 Ultimate x64
 
 

Did as you told.now the bsod's are not so frequent but yesterday my explorer was not working properly.the color scheme was getting changed,even in safe mode if i open any web browser then i was not able to go back to desktop
My System SpecsSystem Spec
.

04 Sep 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

You said that the BSODs are less frequent, so does that mean you still having BSODs? If so, pleae upload new dmp if you have please.
What was the result from system file check? If it report fixed some error, keep doing that few more times and let us know the result of the scan (just the result, I don't need the log).
My System SpecsSystem Spec
04 Sep 2010   #5
sathwik718

Windows 7 Ultimate x64
 
 

i haven't had any bsod for the last 2 and half days.the scan didnt show any errors now.the first time i tried one was fixed.here are the reports attatched.
Thank you
My System SpecsSystem Spec
04 Sep 2010   #6
ttran

Microsoft Window 7 Professional 32 bit
 
 

So strange, there are no minidump file in the one you just uploaded
Quote:
Go to C:\Windows\Minidump and copy all of the dmp files to the desktop. Select all>right-click on one>Send to>New Compressed folder. Then attach the zip file to your next post by use of the paperclip icon in the advanced editor.
My System SpecsSystem Spec
04 Sep 2010   #7
sathwik718

Windows 7 Ultimate x64
 
 

i didnt find any files in the minidump folder.
are my problems finally over?
My System SpecsSystem Spec
04 Sep 2010   #8
ttran

Microsoft Window 7 Professional 32 bit
 
 

Well, if you no longer suffer from any BSODs, then yes. Did you manually delete the minidump file in that folder or you see it automatically dissapeared. Make sure you don't use any program like CCleaner that automatically clean out that folder
My System SpecsSystem Spec
04 Sep 2010   #9
sathwik718

Windows 7 Ultimate x64
 
 

i used ccleaner like 2 and half days back.that was when i stopped having bsods
My System SpecsSystem Spec
04 Sep 2010   #10
ttran

Microsoft Window 7 Professional 32 bit
 
 

Good. I misunderstood a little bit before as I thought you still had BSODs. But yes, you are good now. Have fun computing and let us know if any weird things occur ok?
My System SpecsSystem Spec
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