Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD

28 Aug 2010   #1
slayman

Windows 7 Professional 64bit
 
 
BSOD

I've been having BSOD latley.

System is about 4-5 months old.

All files and dumps in attachment.

Got my system specs in "My System Specs" list.

Thank you. Hope you guys can solve this.


My System SpecsSystem Spec
.
28 Aug 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by slayman View Post
I've been having BSOD latley.

System is about 4-5 months old.

All files and dumps in attachment.

Got my system specs in "My System Specs" list.

Thank you. Hope you guys can solve this.

Slayman hi and welcome

these crashes were caused by your Diamond Razor driver (DB3G.sys) You should download and install a fresh copy.

You should also run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

You can read more about it here

SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Jan



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\BSOD-Slayman\Windows_NT6_BSOD_jcgriff2\041510-22479-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1b000 PsLoadedModuleList = 0xfffff800`02c58e50
Debug session time: Thu Apr 15 13:09:53.795 2010 (GMT-4)
System Uptime: 0 days 0:00:37.903
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88007553929, fffff880086c82a0, 0}

Unable to load image \SystemRoot\system32\drivers\DB3G.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DB3G.sys
*** ERROR: Module load completed but symbols could not be loaded for DB3G.sys
Probably caused by : DB3G.sys ( DB3G+2929 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88007553929, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880086c82a0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
DB3G+2929
fffff880`07553929 488b4040        mov     rax,qword ptr [rax+40h]

CONTEXT:  fffff880086c82a0 -- (.cxr 0xfffff880086c82a0)
rax=0000000000000000 rbx=fffffa8006a15440 rcx=0000000000000000
rdx=fffffa8006a163f0 rsi=fffffa8006a15440 rdi=fffffa8006617470
rip=fffff88007553929 rsp=fffff880086c8c70 rbp=fffff880086c9060
 r8=0000000000000801  r9=0000000000000246 r10=fffff80002c1a888
r11=0000000000000000 r12=0000000000000000 r13=0000000000000001
r14=0000000000000001 r15=fffffa8006a19350
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
DB3G+0x2929:
fffff880`07553929 488b4040        mov     rax,qword ptr [rax+40h] ds:002b:00000000`00000040=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  razerhid.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffffa8005e0b000 to fffff88007553929

STACK_TEXT:  
fffff880`086c8c70 fffffa80`05e0b000 : 00000000`00000801 00000000`00000000 fffffa80`206d6457 fffff800`02c1aa50 : DB3G+0x2929
fffff880`086c8c78 00000000`00000801 : 00000000`00000000 fffffa80`206d6457 fffff800`02c1aa50 fffff800`02c05e80 : 0xfffffa80`05e0b000
fffff880`086c8c80 00000000`00000000 : fffffa80`206d6457 fffff800`02c1aa50 fffff800`02c05e80 00000000`00000000 : 0x801


FOLLOWUP_IP: 
DB3G+2929
fffff880`07553929 488b4040        mov     rax,qword ptr [rax+40h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  DB3G+2929

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: DB3G

IMAGE_NAME:  DB3G.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  436ef527

STACK_COMMAND:  .cxr 0xfffff880086c82a0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_DB3G+2929

BUCKET_ID:  X64_0x3B_DB3G+2929

Followup: MachineOwner
---------
This driver from 2005 seriously needs updating.
Code:
DB3G.sys    DB3G.sys+2929    fffff880`07551000    fffff880`07556280    0x00005280    0x436ef527    11/7/2005 02:33:11
My System SpecsSystem Spec
29 Aug 2010   #3
slayman

Windows 7 Professional 64bit
 
 

Thank you for your help. I removed the driver and reinstalled it.

The scan found corrupt files and fixed them.

But I dont think that those files really where curropted.
Because after the restart, I noticed that my custom themes where reverted to classic windows and my custom start orb was removed. Which means that the files the scan found where the modded theme files(uxtheme.dll) and explorer.exe files.
My System SpecsSystem Spec
.

Reply

 BSOD




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App