Windows explorer has stopped working/restarting loop

he11bringer · 28 Aug 2010

i have searched for awhile for a fix on this but i can't seem to find one, after i delected the antimalware doctor virus my computer keeps saying that windows explorer has stopped working and has to restart every couple of minute so here is the event view log that i looked at and if anyone can help me thx a lot

Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Exception code: 0xc000041d

ttran · 29 Aug 2010

Hi there and welcome to SF!!!

Can you please run system file check and tell us the result:
SFC /SCANNOW Command - System File Checker

Regard,

Tuan

duancc · 29 Aug 2010

Hello, it seems I am having the same problem, explorer.exe crashes every 5 seconds after restarting:

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: explorer.exe
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

After running sfc I got what is posted in the text file

ttran · 29 Aug 2010

Truthfully, I don't know how to read the log file. It looks like sfc has fixed some files, go ahead and do it few more times to see if it can fix 100% at the end. It's possible that after few attempts, sfc will give up and tell you it is unable to fix more files. If that is the case, you will need to perform a Repair Install.

Have you messed up with your registry so far bro?

Dave76 · 29 Aug 2010

Try this hotfix:

Hotfix KB Article Number 2265716

duancc · 29 Aug 2010

Ttran, I restarted the PC after doing the SFC and it looks good so far. Thanks for the help, I hope this fixes the original guys problem too.

wmdkitty · 30 Sep 2010

It worked like a charm for me, too. SO glad I didn't have to take the lappy into the shop!

duancc · 30 Sep 2010

Good thing for you wmdkitty! Since this happened, I finally set up my backup :P

wmdkitty · 30 Sep 2010

*does a happy dance*

Here's hoping he11bringer is reading the thread, tries this, and it works for him. (her? Hard to tell on the 'net.)

Wexprestart · 02 Feb 2013

Can somebody please help me. I hve the exact same problem as hellbringer,ttran, duanc .I tried sfc/SCANNOW and a massage saying 'you have to be an administrator running a console session in order to use the sfc utility'. I hve only one user account in this laptop and it is an administrator account. Please help me with this problem .