ntoskrnl causing kernel power errors on brand new pc


  1. Posts : 32
    Windows 7 Ultimate 64 bit
       #1

    ntoskrnl causing kernel power errors on brand new pc


    Hi i recently built my new computer everthing was going find unti the 8/6/2010 when i started to get problems and blue screens and freezes

    i tried using windows debugger to see what the issue was but i dont know the path for the symbols

    anyway i will upload the mindump i hope there is nothing wrong with any hardware as i say its brand new only built this computer in june so its very new

    i only recall having these issues after downloading something which contained a virus could a virus cause kernel power errors

    i hope its something easily fixed and i hope anyone who hacks me dies from cancer
    as i am incredibly sick of crack like this if its a microsoft issue would they please make windows 7 stronger

    as i find windows 7 weak against viruses and there should never be any kernel power errors i like the days of xp when thing worked
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi there,

    Can you please follow this instruction to post your dmp, the reason is because we want more dmp to give you more definite result.
    https://www.sevenforums.com/crashes-d...tructions.html

    Based on the dmp that you post, it looks like your Diamondback USB Optical Mouse Driver is acting improperly, please download and install fresh copy of it.
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.742\080610-19281-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e88e50
    Debug session time: Fri Aug  6 15:58:51.259 2010 (UTC + 7:00)
    System Uptime: 0 days 4:38:54.570
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000047, fffff80002ce9ef8, 0, fffff88003fc13c4}
    
    Unable to load image \SystemRoot\system32\drivers\DB3G.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for DB3G.sys
    *** ERROR: Module load completed but symbols could not be loaded for DB3G.sys
    Probably caused by : DB3G.sys ( DB3G+1ba3 )
    
    Followup: MachineOwner
    ---------
    Let us know if you need help

    Tuan
      My Computer


 

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