3rd Build, Inexperienced and LOST, Please help with this BSOD.

njz · 04 Sep 2010

Ok well basically lemme give the intro, this is my 3rd build, i am very inexperienced and do not even know where to start with this blue screen. The build :

i7 930 full version (not oem)(using retail heatsink aswell) not overclocked @ 2.8ghz
Asus P6TD Deluxe X58 Mobo
6GB OCZ Platinum XTC 1600mhz
XFX 4890 1GB
1tb samsung spinpoint hd103sj

I literally just collected these components and pieced them together and this has cost me a great deal of money, i've updated to the latest bios, and everything is perfect until i start gaming which is where i got these crashes, i started to get crashes at first in game with the pic freezing and nothing happening, recently it froze and then went to a BSOD which stated "a clock interrupt was not received on a secondary processor within the allocated time interval" when i dont play games it never seems to happen, i recently downgraded my catalyst 10.8 driver to 10.4 so i can play an older game (SOF2) which then worked. But even with these games running the temperature is never raised to a dangerous point (CPU - below 45 degrees, and GPU Below 60).

So ill cut the crap and post NT6 BSOD and answer anything you guys have to ask to help solve this problem, i really feel lost atm and feel like i spent a crapload of money on something unstable, please help as i ofcourse have a decent amount of knowledge on computers to build 1 and assemble and get everything running but for the life of me i cannot solve problems like this, thanks.

P.S i could not find perfmon when i went to start, if some1 could point out how i can complete step 3 i would gladly do it, thank you so much for any help.

**Capt.Jack Sparrow** · 04 Sep 2010

Hello and Welcome !

Seems like the Dumps are pointing to Hardware so i would recommend to Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Uninstall Everest Ultimate Suite, Asus Utilities and Norton Internet Security Follow this link for help in removing Norton BSOD vs. Internet Security !! « Captain Debugger and you could install Microsoft Security Essentials.

Run SFC /SCANNOW Command - System File Checker

Follow this thread and make sure you follow every steps https://www.sevenforums.com/crash-loc...-new-post.html

Bugcheck:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006f868f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0335b6f0 fffff800`02ed3a89 : fffffa80`06f868d0 fffffa80`0551b680 fffff8a0`00000005 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0335bc10 fffff800`02db5667 : fffffa80`06f868d0 fffff800`02e2e5f8 fffffa80`0551b680 00000003`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0335bc40 fffff800`02d1dc45 : fffff800`02e90360 fffffa80`0651de68 fffffa80`0651de60 fffffa80`0551b680 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0335bc80 fffff800`02c96961 : fffff880`01174e00 fffff800`02d1dc20 fffffa80`0551b680 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0335bcb0 fffff800`02f2dc06 : df94df94`d7e0d7e0 fffffa80`0551b680 00000000`00000080 fffffa80`054fd040 : nt!ExpWorkerThread+0x111
fffff880`0335bd40 fffff800`02c67c26 : fffff880`0316a180 fffffa80`0551b680 fffff880`031750c0 f5a2f5a2`0e840e84 : nt!PspSystemThreadStartup+0x5a
fffff880`0335bd80 00000000`00000000 : fffff880`0335c000 fffff880`03356000 fffff880`03f34540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner

Hope this helps,
Captain

njz · 05 Sep 2010

i uninstalled everything you said too, and it hasnt crashed since, will keep you posted, thanks so much !