Windows stuck at "Welcome" screen

Love Windows 7 said:

Have you tried safe mode?

Yep :)

steste said:

I tried booting in safe mode and it still happens there. There does not seem to be another admin account for me to log into.

Trying out these suggestions now. Thanks again guys

mitchell65 said:

Have just rec'd this message via email:


Here is the message that has just been posted:
***************
pressing Ctrl+Alt+Del at the login screen doesnt do anything
***************

Odd it isn't on the thread! And nobody suggetsed this either!

Yeah sorry bout that - I responded to the wrong thread and edited the post.

kituhi1234 said:

just type in command prompt "net user" alone and click enter... it wil show all the accounts that are active... chek if the system admin account is available or not...
if it doesn't show up....

ten in command prompt type "lusrmgr.msc" and press enter... local user groups will be displayed... check for th admin account and check its properties whether its active or not.. do the necessary changes and try loggin in...

let me knw if there is any issues.... :)

all d best :)

the user account with the problems must be the administrator account. Only 2 accounts show up: administrator and guest. The lusrmgr.msc command "cannot be found"

Not surprising. I believe lusrmgr.msc is only available on professional and Ultimate and Enterprise versions.

mitchell65 said:

]
So the friend of your F in L has been using the default Admin account for general use. Don't know what else you can do but a repair. Have you got access to the Win 7 Installation DVD?

Its not an actual Windows 7 Disc but a Toshiba Upgrade Disc. Is this sufficient?

karlsnooks said:

steste,

The default and the built-in admin account are not necessarily the same.

This is the consequence of poor naming by MS which causes confusion.

I'm giving you a link to a tutorial when will show you how to enable the built-in administrator account. Use that to create a brand-new normal account with administrative privileges.

Log off, disable the built-in, log back on under the new administrative account.

Using that new account, transfer and files you want from the old admin account to the new and then DELETE the old admin account.


Advise your friend/relatives that they should only use the admin account only if absolutely necessary.


Built-in Administrator Account - Enable or Disable

I have tried enabled the admin account from the command line using the recovery section as thats the only admin enabled command line I can get at. It does not appear.

Nor does any account I create this way.