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Windows 7: Programs crash if keyboard is used

30 Aug 2010   #1

Windows 7 Home Premium 64bit
Programs crash if keyboard is used

I just got an HPpavilion dm1 with windows 7 home premium 64 bit. every once in awhile i will open a program, and if i touch any button on the keyboard, the whole program freezes up, and i am forced to close it. when this problem starts occuring, it effects almost everything on my computer, firefox, internet explorer, mixcraft, itunes. the only thing i've found to work so far is internet explorer (64 bit).

this problem started the same day i got my computer, this will go on for awhile, then it will go away and will come back a day or two later for a little while. it's starting to drive me nuts

My System SpecsSystem Spec
30 Aug 2010   #2

64-bit Windows 8.1 Pro

It sounds like a problem with your keyboard.. do you have another one that you can use to test whether this is the case or not?
My System SpecsSystem Spec
30 Aug 2010   #3

Windows 7 Home Premium 64bit

I just tried another keyboard and all of my programs are still freezing.

also, i just added windows media player to the list of programs that are freezing, and added paint to the list of programs that aren't freezing.
My System SpecsSystem Spec

30 Aug 2010   #4

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Go to device manager and check the driver for the keyboard. If bad there will be a yellow marker.
If none, and it is old update it.
My System SpecsSystem Spec

 Programs crash if keyboard is used

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