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Windows 7: Randomly Locking Up

03 Sep 2010   #11
Mousti

Windows 7 Home Premium 64bit
 
 

It's happening every few seconds now. Doesn't even appear to be a pattern to it..


My System SpecsSystem Spec
.
03 Sep 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by Mousti View Post
AN1LVRB7 IDE Controller

Device Type : Storage controller

Manufacturer: Unknown

Location: On extended IO bus

Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

Driver Provider: Unknown
Driver Date: Not available
Driver Version: Not available.
Digital Signer: Not digitally signed.
To be sure it is not the hard drive go to the website of your HD manufacturer and test Hard Drive, backup your stuff.
My System SpecsSystem Spec
03 Sep 2010   #13
Mousti

Windows 7 Home Premium 64bit
 
 

How would I find out my manufacter of my HDD? I looked up the website I bought the computer from, but it doesn't give the make, nor does device manager. It should be noted, I'm speaking to you now from Safe Mode where everything seems stable enough.
My System SpecsSystem Spec
.

03 Sep 2010   #14
Mousti

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Quote   Quote: Originally Posted by Mousti View Post
AN1LVRB7 IDE Controller

Device Type : Storage controller

Manufacturer: Unknown

Location: On extended IO bus

Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

Driver Provider: Unknown
Driver Date: Not available
Driver Version: Not available.
Digital Signer: Not digitally signed.
Go to the website of your HD manufacturer and test Hard Drive, backup your stuff.
Actually, now that I'm in safe mode, that driver isn't showing up.
My System SpecsSystem Spec
03 Sep 2010   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

OK Good, works in safe mode

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

In safe mode, do the above.

Then boot in regular mode.
If it works, then follow the instructions of clean boot to find the cause of the problem

If it does not work in clean boot its a driver. The best way to correct that is, in safe mode, use system restore and go back a week before the problem began.
My System SpecsSystem Spec
03 Sep 2010   #16
Mousti

Windows 7 Home Premium 64bit
 
 

I've tried that, and it's not seeming to crash anymore. I couldn't get it to crash when I did either half. How odd. I'll reboot in normal mode and see what happens. Could this be a case of it overheating? I use the laptop for gaming quite a lot and it frequently becomes hot. I've got it well ventilated, however.
My System SpecsSystem Spec
03 Sep 2010   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Probably Not overheating.If it breaks again use clean boot then While it is working put a few of those process back, when it stops working thats the problem. Start with the anti virus, that is the usual culprit.
IT could be that one of those programs just needed to be reset.

If we cant get it to work with clean boot, we will check for overheating.
My System SpecsSystem Spec
03 Sep 2010   #18
Mousti

Windows 7 Home Premium 64bit
 
 

Alright thanks, I'll give it a go tomorrow, it's 2am here and I need to catch up on some sleep!
My System SpecsSystem Spec
03 Sep 2010   #19
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Yes sleep first or you will not be working either. Have a good sleep, I think you see we are close to fixing this thing.
My System SpecsSystem Spec
14 Sep 2010   #20
Mousti

Windows 7 Home Premium 64bit
 
 

Hey, sorry for the late reply. Things have been pretty good with the computer in the last while.

But it's started again. Has been for the last few days or so. So I tried the clean boot, on tried it with both halves and it still crashed. I couldn't turn Norton off from the driver list, so I'm not sure if that could be the problem.

As I'm talking the fans are quite loud at the moment.
My System SpecsSystem Spec
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 Randomly Locking Up




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