New
#31
I just started having the same problem, with the same computer. Although, I
had only owned the computer for a month and the system started to
completely crash, like power off and lock up resulting in my having to take
out the battery, hold the power button in, put the batter back in and start
it up. This happens randomly, but it hasn't happened since I stopped using
the USB on the top left corner, if you're looking down from the top of the
computer.
I bought this system from Best Buy with a manufactures warranty. They told
me that there was nothing wrong with my computer because they couldn't
recreate the problem.
The problem stopped for a month, 5 months into owning it, then happened
again. I ignored it, but then a few days later, while plugging in my USB
cable, I manually crashed my computer. I had accidentally put the USB in
upside down, not forced into the port, or barely into the port, but just
enough to make a connection. Ever since I stopped using this USB for
anything, the computer stop crashing, completely, but Best But can't find
anything wrong with it, even after they shipped it out to have it looked
at.
Now it's freezing, but the millisecond sound glitch happen within the
second month of owning the laptop, and continued happening until I stopped
using the port.
Asus Customer support suggested that it could be a bad mother board, but
Best Buy found nothing wrong with it. I say this again because my question
is, does anyone have any reliable evidence that Best Buy's tech are
incompetent? Or is the purpose of sending your computer in to get fixed is
to just spend money and come home with 7 more problems?
My warranty is up in August, and I don't even know what I'm going to do. I
can't afford a new mother board, but under warranty, if they find a
problem, they'll replace it. How do I even know is best buy is that they're being
honest?
As I was typing this, the computer froze again. I let it set for a while
and noticed the fans started getting louder, the heat sink in the back got
hotter, and the keyboard got unusually warm.
But it's okay, best buy said they're nothing wrong with it <anger>
Does this sound like a bad motherboard?