Blue screen on bootup after using kaspersky rescue disk


  1. 1900
    Posts : 7
    Windows 7 ultimate
       New #1

    Blue screen on bootup after using kaspersky rescue disk


    Hi,
    I was having a problem with a load of virus's on my compaq laptop so I decided to download the kaspersky rescue disc to purge them all, having just finishing quarentining deleting and disinfecting the trojans etc. my laptop will now not go past the windows 7 black screen with the swirling colours before resulting in a blue screen of death. I am thinking that the kaspersky must of deleted some start up files but I do not have any recovery discs or partition so I have no way of oding a recovery that way any ideas????
    thanks for your help
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  3. 1900
    Posts : 7
    Windows 7 ultimate
    Thread Starter
       New #2

    technical information:
    STOP: 0x000000F4 (0x00000003, 0x85F0F530, 0x85F0F69C, 0X82043D90)
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  4. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #3

    Welcome!

    First thing, if you haven't done so already, create a repair disc. If you have a Windows installation DVD, there is no need.

    System Repair Disc - Create

    Then, try a system restore to a point before the virus.

    If that doesn't work, try booting up in Safe Mode. If that works, backup all your data immediately. Then run Malwarebytes.

    If safe mode doesn't work, I have to recommend a Custom Install. Basically, a clean install, except you do not format the partition.

    Custom Install Windows 7
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