Bluescreen every 12 minutes

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  1. Posts : 12
    Windows 7 Ultimate x64
       #1

    Bluescreen every 12 minutes


    Hi,

    Since today my laptop vaio windows 7 ultimate x64 is getting bluescreen crash error (approximately) every 12mn.

    The error log is :

    Version du systeme: 6.1.7600.2.0.0.256.1
    Identificateur de parametres regionaux: 1036

    Informations supplementaires sur le probleme?
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002EB2034
    BCP3: FFFFF8800E40B020
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    I haven't install anything recently, I ve search a lot on many forums about this error but haven't found any solution.

    So I try my last chance here, somebody know any solution for this problem ?
    Last edited by MrBlue; 01 Sep 2010 at 04:54.
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    We need the actual .dmp file for analysis.. Navigate to c:/windows/minidump and zip up the .dmp files, then attach them to your next post...
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I ve attached the mimidump files.
      My Computer


  4. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Hi all,
    Can somebody check the file I ve posted, if the file is correct or not ?

    I am getting the bluescreen with the same error msg every 10/15 mn I completely cannot use my computer...
      My Computer


  5. Posts : 11,840
    64-bit Windows 8.1 Pro
       #5

    Hi... sorry for the delay...

    All of your .dmp files are pointing to jmcr_cfs.sys (JMicron JMB38X Memory Card Reader Driver) as the cause of your crashes... Go to Driver and download the latest version..

    Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002ef0034, fffff8800acfd020, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\jmcr_cfs.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for jmcr_cfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for jmcr_cfs.sys
    Probably caused by : jmcr_cfs.sys ( jmcr_cfs+5120 )
    
    Followup: MachineOwner
    ---------
    The following drivers need to be updated..

    Code:
    fffff880`065e0000 fffff880`065ed000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0) .. CD-ROM Class Filter Driver by Gear Software ... GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering
    fffff880`092a6000 fffff880`092ae000   regi     regi.sys     Mon Apr 16 11:19:10 2007 (462393EE) .. InterVideo regi.sys driver ... InterVideo Support - Frequently Asked Questions on WinDVD and other Products
    fffff880`04856000 fffff880`04863000   tap0901  tap0901.sys  Wed Oct 08 01:15:10 2008 (48EC41DE) ... OpenVPN driver ... Downloads
      My Computer


  6. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Hi,
    Thank you for your answer.

    I've installed the latest version of Jmicron JMB38X Memory Card Reader Driver here : ftp://driver.jmicron.com.tw/jmb38x/X...n7/1394filter/
    and here : ftp://driver.jmicron.com.tw/jmb38x/X...n7/Cardreader/

    I've uninstall daemon tools and duplexsecure.

    I've also updated the three drivers you montionned but I am still getting the bluescreen as always every 10mn....

    I've attached the newest minidump files. if you could have a look.

    Thank you very much.
      My Computer


  7. Posts : 11,840
    64-bit Windows 8.1 Pro
       #7

    Unfortunately, your latest .dmp files are still pointing to jmcr_cfs.sys. Go to c:\windows\system32\DRIVERS\jmcr_cfs.sys and rename the file to \jmcr_cfs.sys .bak and reboot. Let us know if you continue to get BSOD...

    Code:
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002ea2034, fffff88009c51020, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\jmcr_cfs.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for jmcr_cfs.sys
    *** ERROR: Module load completed but symbols could not be loaded for jmcr_cfs.sys
    Probably caused by : jmcr_cfs.sys ( jmcr_cfs+5120 )
    
    Followup: MachineOwner
    ---------
      My Computer


  8. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Hi,

    I've renamed the file two hours ago and since I haven't got any blue screen.. wow thank you very much for your help, I really appreciate it.

    Just one last question, the file I ve renamed is not useful for the system ? I can keep like this ?
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #9

    That is not a Windows system file; so you can keep it like that. It has, no doubt, broken some program. You will discover it when you try to run that program. I'm afraid your card reader is obsolete. I suggest you upgrade to one certified compatible with Win 7.
      My Computer


  10. Posts : 11,840
    64-bit Windows 8.1 Pro
       #10

    Im glad its all sorted now...
      My Computer


 
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