random shutdowns most w/ no BSOD

soon2bexpat · 01 Sep 2010

I am getting an occasional shutdown (once a week or so)- the computer just turns off, no BSOD, usually no minidump. A critical error shows up in Event Viewer but it's after the reboot: "The system rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Event viewer shows many Schannel and Bonjour errors, although I think it's a different issue causing the shutdowns.

Attached are the recent minidumps.

usasma · 02 Sep 2010

Minidumps aren't attached, please resubmit.

soon2bexpat · 03 Sep 2010

Thanks, that would help, I guess.

usasma · 04 Sep 2010

8 memory dumps with 6 different BSOD errors blamed on 7 different causes
This is most likely a hardware error (although compatibility issues can cause this also). The ASACPI.sys driver from 2005 is also an issue (see the info about it below).

Please start with these free hardware diagnostics:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:

Code:

ASACPI.sys   Sun Mar 27 22:30:36 2005 - THIS IS A KNOWN BSOD CAUSE - Asus ATK0110 ACPI Utility Driver - http://www.carrona.org/dvrref.html#ASACPI.sys
nvm62x64.sys Fri Oct 17 17:01:06 2008 - nVidia Ethernet Networking Driver (nForce chipset driver) - http://www.carrona.org/dvrref.html#nvm62x64.sys
Si3114r5.sys Thu Apr 24 02:20:08 2008 - Silicon Image driver - http://www.carrona.org/dvrref.html#Si3114r5.sys
SiRemFil.sys Wed Oct 18 18:20:39 2006 - Silicon Image driver - http://www.carrona.org/dvrref.html#SiRemFil.sys
SiWinAcc.sys Mon Nov 01 15:23:29 2004 - Silicon Image driver - comes with package for the SIxxxx drivers - http://www.carrona.org/dvrref.html#SiWinAcc.sys

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 23 21:36:12.507 2010 (UTC - 4:00)
System Uptime: 0 days 11:41:58.554
BugCheck 3B, {c0000005, fffff960002b0787, fffff88005eebb10, 0}
Probably caused by : win32k.sys ( win32k!GreSelectRedirectionBitmap+77 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Foxit Reader.e
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Aug 12 08:44:24.138 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:46.185
BugCheck 50, {fffffffffffffbb0, 0, fffff8000288c39c, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )
BUGCHECK_STR:  0x50
PROCESS_NAME:  mdm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 29 10:50:26.968 2010 (UTC - 4:00)
System Uptime: 0 days 1:58:20.000
BugCheck 50, {fffffffffffffbb0, 0, fffff8000289627c, 0}
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for cng.sys - 
Probably caused by : cng.sys ( cng!SslDecrementProviderReferenceCount+305c )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 28 20:49:22.147 2010 (UTC - 4:00)
System Uptime: 0 days 0:35:19.194
BugCheck 34, {748, ffffffffc0000420, 0, 0}
*** WARNING: Unable to verify timestamp for SiWinAcc.sys
*** ERROR: Module load completed but symbols could not be loaded for SiWinAcc.sys
Probably caused by : SiWinAcc.sys ( SiWinAcc+1036 )
BUGCHECK_STR:  0x34
PROCESS_NAME:  msiexec.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 28 20:12:46.276 2010 (UTC - 4:00)
System Uptime: 0 days 0:38:11.323
BugCheck 50, {fffffa7fd2fba824, 0, fffff88004fe8dec, 7}
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiAdjustWorkerThreadPriority+a8 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 28 19:33:14.389 2010 (UTC - 4:00)
System Uptime: 0 days 5:10:33.452
BugCheck A, {ffffe22b781556d6, 2, 1, fffff80002df1592}
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
Probably caused by : hardware ( tcpip+438dc )
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 28 14:20:58.814 2010 (UTC - 4:00)
System Uptime: 0 days 0:19:48.861
BugCheck 1A, {41284, 4019001, 356b, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  mscorsvw.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Jul 28 13:31:08.285 2010 (UTC - 4:00)
System Uptime: 0 days 1:48:06.347
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BugCheck 24, {1904fb, fffff88005ab3d48, fffff88005ab35a0, fffff8000268953f}
Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+2cc9 )
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun 29 11:08:28.096 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:18.610
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
BUGCHECK_STR:  0x6B
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

soon2bexpat · 05 Sep 2010

Thank you. I'm in the process of updating them and will let you know the results.

soon2bexpat · 13 Sep 2010

Thanks, Cranky. The system appears stable. Of course, I'm now wondering if the SCSI card that had fallen halfway out of its slot had anything to do with it!