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Windows 7: Random BSOD

01 Sep 2010   #1

Windows 7 Ultimate x64
Random BSOD

Hi guys,

Having no end of problems with this new build of mine. This is the 3rd time its come back from base, now with the mobo, psu, cpu and ram replaced. Interestingly the same I/O panel for the sound card (which worked fine prior to rma), is not working now. I have triple checked the jumpers to it and everything is properly seated....

The things that remain are the nvidia 9800gt gpu, 2 hard disks (one ssd and one regular sata) and a creative sound card.

All was running fine up to now and I got a random BSOD so i as you can imagine am quite worried right now that i will have to rma the thing again...

In terms of testing I have NOT tried:

- Testing HDDs individually. No errors or corrupted data on either two according to windows disk checker. It is not physically possible for me to test these on alternative machines but I will try to run each in turn.

- Testing the GPU and sound card on alternative machines as this is just not possible.

- Memtested the new ram.

I was hoping this crash dump could point me in the right direction? Thanks in advance:

My system spec:

Windows 7 Ultimate x64
6GB DDR3 Ram (patriot)
Flaming blade gti mobo
nvidia 9800gt pcie
x-fi fatality with i/o panel
1 60gb corsair solid state hdd (sata)
2tb sata disk

My System SpecsSystem Spec
01 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Unistall zone alarm with the uninstall tool or use the hot fix which I will get for you

Zone Alarm Uninstall Tool and hotfix

uilt by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c18000 PsLoadedModuleList = 0xfffff800`02e55e50
Debug session time: Thu Aug  5 13:33:59.373 2010 (GMT-4)
System Uptime: 0 days 3:13:47.387
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050033, 6f8, fffff80002c8dc91}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
Followup: MachineOwner
My System SpecsSystem Spec
02 Sep 2010   #3

Windows 7 Ultimate x64

Thanks for the reply rich!

This is getting more and more odd, the BSOD i mentioned happened at about 23:56 last night, not on the 4th of August.....

The only thing I haven't tried is a full re-format and new install of windows 7, would this be a good idea?
My System SpecsSystem Spec

02 Sep 2010   #4

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

No, According to the report, regardless of date, just uninstall Zone
Alarm, completely using the uninstall tool or use the hot fix. If you continue to get BSOD after the hot fix, remove Zone Alarm, If the BSOD continue, post the new dump report. There is no need for more drastic action at this point.
My System SpecsSystem Spec
02 Sep 2010   #5

Windows 7 Ultimate x64

Cheers rich will uninstall Zone Alarm when I get home from work tonight :)
My System SpecsSystem Spec
02 Sep 2010   #6

Windows 7 Ultimate x64

Well tried uninstalling Zone Alarm and I also did a full re-format of Windows 7 as I wanted to try this just to eliminate any malware/other windows related problems.

Everything appeared to be ok until I installed the Intel LAN Drivers and yet another completely different BSOD. As attached below:

I am so upset by all of this. The unit has already been shipped back twice now since I purchased it back at the start of August I think it is time perhaps to get a refund....
My System SpecsSystem Spec
02 Sep 2010   #7

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

0x0000001A: MEMORY_MANAGEMENTThis memory management error is usually hardware related. If this occurs while installing Windows, also check the Windows system requirements including the amount of RAM and disk space required to load the operating system. If none of the above resolves the problem, see the MSDN article linked above for further steps.

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_03%20September%202010%20001246[1].zip\Windows_NT6_BSOD_jcgriff2\090210-27892-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0280b000 PsLoadedModuleList = 0xfffff800`02a48e50
Debug session time: Thu Sep  2 18:46:28.899 2010 (GMT-4)
System Uptime: 0 days 0:20:55.945
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41790, fffffa80031d3c10, ffff, 0}
Probably caused by : win32k.sys ( win32k!bSpDwmValidateSurface+e68 )
Followup: MachineOwner
2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
    # Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa80031d3c10
Arg3: 000000000000ffff
Arg4: 0000000000000000
Debugging Details:
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  consent.exe
LAST_CONTROL_TRANSFER:  from fffff800028ef26e to fffff8000287cf00
fffff880`0af48008 fffff800`028ef26e : 00000000`0000001a 00000000`00041790 fffffa80`031d3c10 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0af48010 fffff800`028b05d9 : fffff800`00000000 00000000`03b6ffff fffff900`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x339d6
fffff880`0af481d0 fffff800`02b92e50 : fffffa80`0803fa90 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`0af482f0 fffff960`0024eba8 : fffff900`00000000 fffff900`c01d7990 00000000`00000001 00000000`00000000 : nt!MiUnmapViewOfSection+0x1b0
fffff880`0af483b0 fffff960`00264d08 : 00000000`40cc0020 fffff6fc`8062a000 00000000`40cc0020 00000000`00000000 : win32k!bSpDwmValidateSurface+0xe68
fffff880`0af486c0 fffff960`00272da2 : fffff900`c0210710 fffff960`002a1478 00000000`00000a6c 00000000`00000001 : win32k!GreStretchBltInternal+0x168
fffff880`0af48960 fffff960`0015571f : 00000000`2b0109ed fffffa80`0a8f88d0 fffff880`0af48ca0 00000000`0276f678 : win32k!NtGdiBitBltInternal+0xa2
fffff880`0af48b40 fffff800`0287c153 : 00000000`00000000 00000000`0185000f fffff900`c0088830 fffff900`c0134010 : win32k!NtGdiBitBlt+0x5b
fffff880`0af48bb0 000007fe`feca250a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0276f658 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`feca250a
fffff960`0024eba8 483bfd          cmp     rdi,rbp
SYMBOL_NAME:  win32k!bSpDwmValidateSurface+e68
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  win32k.sys
FAILURE_BUCKET_ID:  X64_0x1a_41790_win32k!bSpDwmValidateSurface+e68
BUCKET_ID:  X64_0x1a_41790_win32k!bSpDwmValidateSurface+e68
Followup: MachineOwner
2: kd> lmtsmn
start             end                 module name
fffff880`00f92000 fffff880`00fe9000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02cb5000 fffff880`02d3f000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0536b000 fffff880`05381000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00ddf000 fffff880`00dea000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00cda000 fffff880`00ce3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00daa000 fffff880`00dd4000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01990000 fffff880`01997000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04131000 fffff880`04142000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06d9f000 fffff880`06dbd000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`0195d000 fffff880`01987000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`018f5000 fffff880`01925000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d4c000 fffff880`00daa000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01158000 fffff880`011cb000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0535b000 fffff880`0536b000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06fd9000 fffff880`06fe7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04090000 fffff880`04113000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`07471000 fffff880`074ae000   CT20XUT  CT20XUT.SYS  Wed Jul 07 09:44:15 2010 (4C3484AF)
fffff880`0429f000 fffff880`04347b80   ctaud2k  ctaud2k.sys  Wed Jul 07 09:42:14 2010 (4C348436)
fffff880`06e69000 fffff880`06fcd000   CTEXFIFX CTEXFIFX.SYS Wed Jul 07 09:44:03 2010 (4C3484A3)
fffff880`075e4000 fffff880`07600000   CTHWIUT  CTHWIUT.SYS  Wed Jul 07 09:44:19 2010 (4C3484B3)
fffff880`04200000 fffff880`04231000   ctoss2k  ctoss2k.sys  Wed Jul 07 09:38:24 2010 (4C348350)
fffff880`04231000 fffff880`04239000   ctprxy2k ctprxy2k.sys Wed Jul 07 09:42:17 2010 (4C348439)
fffff880`065c0000 fffff880`065f8000   ctsfm2k  ctsfm2k.sys  Wed Jul 07 09:38:10 2010 (4C348342)
fffff880`04113000 fffff880`04131000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02c7c000 fffff880`02c8b000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`018df000 fffff880`018f5000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04385000 fffff880`043a7000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06fe7000 fffff880`06ff3000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06e00000 fffff880`06e13000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06ff3000 fffff880`06ffe000   dump_msahci dump_msahci.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`06fcd000 fffff880`06fd9000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0445a000 fffff880`0454e000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
fffff880`0454e000 fffff880`04594000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04000000 fffff880`0404a000   emupia2k emupia2k.sys Wed Jul 07 09:38:03 2010 (4C34833B)
fffff880`04443000 fffff880`04450000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`010e6000 fffff880`010fa000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`06400000 fffff880`0640b000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`0109a000 fffff880`010e6000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`018a5000 fffff880`018df000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`06433000 fffff880`065c0000   ha20x22k ha20x22k.sys Wed Jul 07 09:41:25 2010 (4C348405)
fffff800`02de8000 fffff800`02e31000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`02c8b000 fffff880`02ca4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06420000 fffff880`06428080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06e5b000 fffff880`06e69000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06cc9000 fffff880`06d91000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015f4000 fffff880`015fd000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04168000 fffff880`0417e000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0423f000 fffff880`0424e000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06d91000 fffff880`06d9f000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bad000 fffff800`00bb7000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`043a7000 fffff880`043ea000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013e0000 fffff880`013fa000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`04239000 fffff880`0423e200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`043ea000 fffff880`043ff000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`041d8000 fffff880`041fb000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cf4000 fffff880`00d38000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`06e4d000 fffff880`06e5b000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0424e000 fffff880`0425d000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0428b000 fffff880`04298000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06dbd000 fffff880`06dd5000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06c00000 fffff880`06c2c000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`06c2c000 fffff880`06c79000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`06c79000 fffff880`06c9c000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`00dd4000 fffff880`00ddf000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`019f5000 fffff880`01a00000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00ff2000 fffff880`00ffc000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010fa000 fffff880`01158000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02c71000 fffff880`02c7c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015e2000 fffff880`015f4000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01488000 fffff880`0157a000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`053a5000 fffff880`053b1000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`053b1000 fffff880`053e0000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0640b000 fffff880`06420000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02db3000 fffff880`02dc2000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02d3f000 fffff880`02d84000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0157a000 fffff880`015da000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01800000 fffff880`01811000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c65000 fffff880`02c71000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0280b000 fffff800`02de8000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`0123d000 fffff880`013e0000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01987000 fffff880`01990000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04847000 fffff880`0534eb00   nvlddmkm nvlddmkm.sys Thu May 14 16:48:07 2009 (4A0C8387)
fffff880`02d8d000 fffff880`02db3000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ec6000 fffff880`00ecd000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00ecd000 fffff880`00edd000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07212000 fffff880`072b8000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04348000 fffff880`04385000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d38000 fffff880`00d4c000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05381000 fffff880`053a5000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`053e0000 fffff880`053fb000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04800000 fffff880`04821000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04821000 fffff880`0483b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c14000 fffff880`02c65000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0483b000 fffff880`04846000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`019da000 fffff880`019e3000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019e3000 fffff880`019ec000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019ec000 fffff880`019f5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0104c000 fffff880`01086000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0183c000 fffff880`01854000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0758b000 fffff880`075e2000   Rt64win7 Rt64win7.sys Mon Mar 22 05:57:14 2010 (4BA73EFA)
fffff880`072b8000 fffff880`072c3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0534f000 fffff880`0535b000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`02dc2000 fffff880`02ddf000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`015da000 fffff880`015e2000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07400000 fffff880`07471000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`074d8000 fffff880`07570000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`07302000 fffff880`0736b000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`072c3000 fffff880`072f0000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`04450000 fffff880`04451480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`072f0000 fffff880`07302000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0182f000 fffff880`0183c000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01811000 fffff880`0182f000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c00000 fffff880`02c14000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004a0000 fffff960`004aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04142000 fffff880`04168000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0425d000 fffff880`0426f000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`06e32000 fffff880`06e4cc00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`06e13000 fffff880`06e30000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`06e30000 fffff880`06e31f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04400000 fffff880`04411000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0417e000 fffff880`041d8000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`045a1000 fffff880`045f7000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`07570000 fffff880`0758b000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`04594000 fffff880`045a1000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01997000 fffff880`019a5000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`019a5000 fffff880`019ca000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01475000 fffff880`01485000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e6a000 fffff880`00ec6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02ddf000 fffff880`02dfa000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`019ca000 fffff880`019da000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00edf000 fffff880`00f83000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f83000 fffff880`00f92000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02d84000 fffff880`02d8d000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`0038f000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff880`00fe9000 fffff880`00ff2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Unloaded modules:
fffff880`04411000 fffff880`04443000   Rt64win7.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`074ae000 fffff880`074b6000   cpudrv64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06e69000 fffff880`06fcd000   CTEXFIFX.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0758b000 fffff880`075c8000   CT20XUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`075c8000 fffff880`075e4000   CTHWIUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`074a9000 fffff880`074c5000   CTHWIUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0748d000 fffff880`074a9000   CTHWIUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07471000 fffff880`0748d000   CTHWIUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0426f000 fffff880`0428b000   CTHWIUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`06e69000 fffff880`06fcd000   CTEXFIFX.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0404a000 fffff880`04087000   CT20XUT.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01925000 fffff880`01933000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01933000 fffff880`0193f000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0193f000 fffff880`0194a000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0194a000 fffff880`0195d000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
You seem to have expertise with computers, so I submit for your examination everything that I have seen from your dump report

This code indicates memory problems. I would tend to agree, it is not the OS or virus, since you just installed and reformatted, since the last BSOD. I suggest a careful and thorough memory test with memtest.86
If that does not show any errors, the problem is probably related to the Intel drivers. We may need to use an earlier version or just substitue entirely.

If overclocking restore normal settings
Download memtest86 and test RAM
Run the upgrade advisor to help discover hardware problems
Uninstall your current Anti Virus and replace with Microsoft Security Essentials.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
Test your hard drive at the manufacturers website.

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.
My System SpecsSystem Spec
10 Sep 2010   #8

Windows 7 Ultimate x64

Hi Richard,

I tried all your steps to no avail and the company where I bought the PC from are now giving me a full refund. Thanks for all of your help.
My System SpecsSystem Spec
10 Sep 2010   #9

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Sorry that it turned out that way, but now you can get a new one that works. Enjoy
Thanks for letting us know.
My System SpecsSystem Spec

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