New
#1
Crashing/Lockups & restart in recovery mode
Hey All,
I came across the BSOD Posting Instructions and thought it might help to post my issue here before sending this beast back for repair under warranty!
Brand new Tecra M11-S3410, It's 32-bit Win 7. The OEM was XP Professional, but it shipped with a Windows 7 Professional recovery disc (before installing any software, we wiped it to set up Windows 7). This was done at some point in May.
Issues:
The system would often lock up and prevent any KB/mouse response. The system fan would rev up to a constant high speed which seems to be full power (signs of overheating?). However, the laptop never seems to be warmer than normal opperating use. Now recently, both when normal restarts or reboots from a crash, windows would start in that Win7 recovery console utility. Often times the opperation cannot be canceled.
I'm believeing this is some sort of hardware conflict, we have also eliminated the use of docking stations to help remove some variables to what may be causing the issue. Please advise.
Apps it runs often: MS Office 2007 Enterprise, Quickbooks 2010, Orgchart Prof, AVG 9.0, Firefox browser. These all are verified to run fine on 7.
Thanks in advance, any help is appreciated!