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Windows 7: Windows 7 pro freezing

04 Sep 2010   #11
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Quote   Quote: Originally Posted by mflnxys View Post
Still no dice;
On the driver downgrade or thread link procedures?


My System SpecsSystem Spec
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04 Sep 2010   #12
mflnxys

Windows 7 Professional x64
 
 

driver downgrade- trying to sift through the thread link procedures, but I've cleaned/defragmented my registry to no avail.
My System SpecsSystem Spec
04 Sep 2010   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You are using utorrents, how about a complete virus scan and download and full scan with malwarebytes. Scan takes about 90 minutes. Make sure to update before scanning.
My System SpecsSystem Spec
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04 Sep 2010   #14
mflnxys

Windows 7 Professional x64
 
 

I've already scanned using malwarebytes, full scan on my boot drive- intel 40g ssd.
My System SpecsSystem Spec
04 Sep 2010   #15
mflnxys

Windows 7 Professional x64
 
 

Also, the thread you gave me seemed to be mostly about error id 4609, which I haven't had.
My System SpecsSystem Spec
04 Sep 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Download memtest86 and test RAM
RAM - Test with Memtest86+
My System SpecsSystem Spec
04 Sep 2010   #17
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Sorry about that - have a look at this thread, the quote below is from the same link

Quote:
Friday, January 29, 2010 11:00 PMcdobbs

Follow the below methods to fix the issue: Method 1:
Run a complete system virus scan and malware scan to check for any viruses or malware causing this behavior.
Do a complete system scan with Windows Malicious Software Removal tool and check for any malicious software present in your PC.
Microsoft Windows Malicious Software Removal Tool to help remove specific prevalent malicious software from computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, Windows XP, or Windows 2000. After you download the Microsoft Malicious Software Removal Tool, the tool runs one time to check your computer for infection by specific prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps remove any infection it finds. Microsoft releases a new version of the tool every month.
Refer the below link for more details:
The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, Windows XP, or Windows 2000
http://support.microsoft.com/kb/890830
Also, you may refer the thread “How to get rid of malware” by MVP by Vincenzo Di Russo:
http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/ba80504b-61f1-4d71-960f-b561798b7b42
Also, you may do an online scan of your computer from the below site:
http://onecare.live.com/site/en-au/default.htm?mkt=en-au

Method 2:
In addition to the above steps, you may also do a System File Checker (SFC) scan on your computer. SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions.
To run the System File Checker tool, follow these steps:
1. Click Start, and then type cmd in the Start Search box.
2. Right-click cmd in the Programs list, and then click Run as administrator.
If you are prompted for an administrator password or confirmation, type your password or click Continue
3. At the command prompt, the following line, and then press ENTER:

sfc /scannow
Check the below link for details:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833

Method 3:
You can solve some computer problems by checking a drive or drives for errors. For example, you can check your computer's primary hard disk to fix some performance issues, or you can check an external hard drive if it's not working properly.
Follow the below steps:
1. Open Computer by clicking the Start button, and then clicking Computer.
2. Right-click the drive that you want to check, and then click Properties.
3. Click the Tools tab, and then, under Error-checking, click Check now. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.
To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
4. Click Start.
Refer the below link for more details:
Check a drive for errors
http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors
Method 4:
The issue may be related to drivers. You may have to download install the latest display and graphics drivers to fix the issue.
To download and update driver, you can use the following methods:
1. Use Windows Update. You might need to set Windows Update to automatically download and install recommended updates.

2. Install software from the device manufacturer. For example, if your device came with a disc, that disc might contain software that installs a driver for the device.
3. Download and update the driver yourself. Use this method to install a driver that you download from the manufacturer's website. Do this if Windows Update can't find a driver for your device and the device didn't come with software that installs a driver.
Refer the below link for more details on the same:
Update a driver for hardware that isn't working properly
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
If Windows can't find a driver for your device, and the device didn't come with driver software, you can look for a driver on the device manufacturer's website. Driver updates are often available in the support section of such sites.
Once you find the updated driver, follow the installation instructions on the website. Most drivers are self-installing—after you download them, you usually just double-click the file to begin the installation, and then the driver installs itself on your computer.
Refer the manufacturer’s website for latest drivers.
Method 5:
Also, boot into safe mode and check if the issue exists.
To boot into safe mode, follow the below steps:
1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button, click the arrow next to the Lock button, and then click Restart.

2. Do one of the following:
• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER. For more information about options, see Advanced startup options (including safe mode).

4. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.
Refer the below link for more details:
Start your computer in safe mode
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
If the issue does not occur in safe mode, it indicates that one of the services or startup items may be corrupted and maybe causing the issue.
To troubleshoot the issue, you may have to put your system in clean boot.
Check the below link for more details on clean boot:
http://support.microsoft.com/kb/929135
After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
1. Click Start button, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

2. On the General tab, click the Normal Startup option, and then click OK.

3. When you are prompted to restart the computer, click Restart
MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

My System SpecsSystem Spec
04 Sep 2010   #18
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Sorry Richard - I'm crossing here.
mflnxys - Please pursue the course of action as proposed by Richard.

Regards
My System SpecsSystem Spec
04 Sep 2010   #19
mflnxys

Windows 7 Professional x64
 
 

isn't that memtest for 32 bit windows? I'm running 64 bit.
My System SpecsSystem Spec
04 Sep 2010   #20
Lomai

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Following are from Microsoft:

Quote:
Details Product:Windows Operating System Event ID:7001 Source:Service Control Manager Version:5.0 Component:System Event Log Symbolic Name:EVENT_SERVICE_START_FAILED_II Message:The %1 service depends on the %2 service which failed to start because of the following error:
%3 Explanation Some of the services controlled by Service Control Manager (SCM) depend on other services running successfully before they can operate. In this case, a required service was not running, which prevented the service that depended on it from starting.
User Action To troubleshoot the error:
  1. Review the error information displayed in the message.
  2. To display the WIN32_EXIT_CODE error that SCM encountered, at the command prompt, type
    sc query service name
    The information displayed can help you troubleshoot possible causes for the error.
and also have a look at this SF thread (it appears inconclusive but you could try the steps recommended by Ken and chev65)

regards
My System SpecsSystem Spec
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 Windows 7 pro freezing




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