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Windows 7: Events Viewer

05 Sep 2010   #1
huffman

Windows 7 Pro
 
 
Events Viewer

I am running Win 7 Pro, 32 bits

I was trying to run down a problem with Windows Explorer crashing and wanted to check the Events Log. When I went to check it it I got this:

Attachment 95544

I then check Services and got this:

Attachment 95545

There is no Events Viewer service shown, or I don't know how it is listed.

I need a little help to get Events Viewer running.

Thank you


My System SpecsSystem Spec
.
05 Sep 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by huffman View Post
I am running Win 7 Pro, 32 bits

I was trying to run down a problem with Windows Explorer crashing and wanted to check the Events Log. When I went to check it it I got this:

Attachment 95544

I then check Services and got this:

Attachment 95545

There is no Events Viewer service shown, or I don't know how it is listed.

I need a little help to get Events Viewer running.

Thank you
where did you get your win 77 image from?

do you have a backup from before the problem?
My System SpecsSystem Spec
05 Sep 2010   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My System SpecsSystem Spec
.

06 Sep 2010   #4
huffman

Windows 7 Pro
 
 

zigzag3143

Quote:
where did you get your win 77 image from?
Not sure what you are asking. I got my Win 7 Pro on the student purchase program from Microsoft.

Quote:
do you have a backup from before the problem?
I am not exactly sure when the problem started, but I do have Acronis backups as long ago as 7/20/2010. I actually have an image made when Win 7 was installed before any programs were installed. I really don't want to go back that far. I may resort to putting the 7/20 image back.

I see not having the events logs available as a bigger issue than the crashing of Windows Explorer.

whs i followed that link and as I see it, he had more options under event viewer than I have. Actually I have no options unless I can get the events service turned on.

Attachment 95737

I have no idea how to get the events service turned on.

I do have Win 7 installed on another small pc and everything on it seems to work fine. I can see all the events logs.

Thanks for any help
My System SpecsSystem Spec
06 Sep 2010   #5
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

Try running chkdsk /r
please noticed the space between the (k) and the (/)
My System SpecsSystem Spec
06 Sep 2010   #6
huffman

Windows 7 Pro
 
 

I put back an Acronis image made a month ago and now I have the Event Viewer.

I cleared several of event logs so I can now check those without having to wade through a multitude of error reports.

Windows Explorer is still crashing . It only does it once with a new boot then runs fine until I reboot again. Hopefully I can now track it down.

One error that showed was I have a bad sector(s) on one or both hard drives, but hard drive checker does not show any bad sectors.
My System SpecsSystem Spec
07 Sep 2010   #7
huffman

Windows 7 Pro
 
 

This morning Windows Explorer stopped working again and went to Event Viewer --> Windows Logs --> Application and got the following information:

Error 9/7/2010 4:28:15 AM Application 1002 (101)
Log Name: Application
Source: Application Hang
Date: 9/7/2010 4:28:15 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: jerry-PC
Description:
The program Explorer.EXE version 6.1.7600.16450 stopped interacting with Windows and was closed. To see if more
information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 6fc
Start Time: 01cb4e65f9b7c326
Termination Time: 0
Application Path: C:\Windows\Explorer.EXE
Report Id: d3319f52-ba59-11df-8a6c-00241d8bbacd
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-07T08:28:15.000000000Z" />
<EventRecordID>6233</EventRecordID>
<Channel>Application</Channel>
<Computer>jerry-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7600.16450</Data>
<Data>6fc</Data>
<Data>01cb4e65f9b7c326</Data>
<Data>0</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>d3319f52-ba59-11df-8a6c-00241d8bbacd</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>


I then went to the Action Center and got this info:

Attachment 95953

Then I looked at more details:

Attachment 95954


Seems the error is caused by Video Hardware. I use onboard video.

I got a screen shot of even more detail, but it so small you can not read it. It was essentially about the .dmp file, with no real help.

I then had it try to find a solution and that came back "No Solution found".
I sent the error report (where ever it goes) perhaps someone will find a solution.

I guess I will live with the problem until something is found.

Thanks
My System SpecsSystem Spec
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