Windows 7 - Blue Screen Crash Problem


  1. wvumaniac12
    Posts : 1
    Windows 7 Ultimate x64
       New #1

    Windows 7 - Blue Screen Crash Problem


    Hi everyone,

    I know there are lots of topics on this subject already. But here is the information I receive after my system freezes and I reboot the computer. Every few hours, my system will freeze and my monitor shows black and nothing happens. I am using Windows 7 Ultimate 64-bit. I also attached the minidump file as a zip file. Please help. Thanks!


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 7f
    BCP1: 0000000000000008
    BCP2: 0000000080050031
    BCP3: 00000000000006F8
    BCP4: FFFFF80002E3FEC0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\090510-23368-01.dmp
    C:\Users\AppData\Local\Temp\WER-41964-0.sysdata.xml

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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Uninstall zone alarm or try the hot fix If the hot fix does not work, just uninstall.
    Zone Alarm Uninstall Tool zonealarm removal tool - ZoneAlarm User Community and hotfix
    http://support.microsoft.com/kb/981180
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