Constant BSOD/Crashing


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    Constant BSOD/Crashing


    Hi,

    My pc crashes pretty much every time I play a game.
    Battlefield Bad Company 2 and Crysis crash after ~5-20 minutes of gameplay.
    COD:MW2 crashes after random amounts of time 1 hour+ usually.

    I was wondering if any of you can tell me what you make of this mini dump!

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Windows\Minidump\090510-24960-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c01000 PsLoadedModuleList = 0xfffff800`02e3ee50
    Debug session time: Sun Sep  5 19:52:33.207 2010 (UTC + 1:00)
    System Uptime: 0 days 8:10:21.720
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 10E, {1f, fffff8a00bea1e50, 0, 2c445f}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    The video memory manager encountered a condition that it can't recover from. By crashing,
    the video memory manager is attempting to get enough information into the minidump such that
    somebody can pinpoint what lead to this condition.
    Arguments:
    Arg1: 000000000000001f, The subtype of the bugcheck:
    Arg2: fffff8a00bea1e50
    Arg3: 0000000000000000
    Arg4: 00000000002c445f
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x10e_1f
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff88000c8022f to fffff80002c71740
    
    STACK_TEXT:  
    fffff880`036d6878 fffff880`00c8022f : 00000000`0000010e 00000000`0000001f fffff8a0`0bea1e50 00000000`00000000 : nt!KeBugCheckEx
    fffff880`036d6880 fffff880`03e21098 : fffff8a0`096a58d0 fffff8a0`0bea1e50 00000000`002c445f 00000000`00000000 : watchdog!WdLogEvent5+0x11b
    fffff880`036d68d0 fffff880`03e1e8af : 00000000`00000000 fffffa80`04557308 00000000`00000c3a fffffa80`073e2920 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
    fffff880`036d6910 fffff880`03e3865d : 00000000`00000000 fffff8a0`0cd59930 fffffa80`00000000 fffffa80`040c9900 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
    fffff880`036d6ae0 fffff880`03e38398 : fffff800`040fa080 fffff880`03e37d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
    fffff880`036d6cd0 fffff880`03e37e96 : 00000000`00000000 fffffa80`04046b00 00000000`00000080 fffffa80`056cf010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
    fffff880`036d6d00 fffff800`02f15c06 : 00000000`038d65af fffffa80`056d6a10 fffffa80`039d4040 fffffa80`056d6a10 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`036d6d40 fffff800`02c4fc26 : fffff800`02debe80 fffffa80`056d6a10 fffff800`02df9c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`036d6d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    fffff880`03e21098 c7442450c5f3ffff mov     dword ptr [rsp+50h],0FFFFF3C5h
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms1
    
    IMAGE_NAME:  dxgmms1.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578
    
    FAILURE_BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    
    BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
    
    Followup: MachineOwner
    Thanks!
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi and Welcome to SF!!!

    STOP 0x0000010E: VIDEO_MEMORY_MANAGEMENT_INTERNAL

    Usual causes: Video driver, ?Video memory
    You can try to re-install the driver, When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Driver Sweeper

    When it is removed then download and install the fresh copy.

    Regard,

    Tuan
      My Computer


 

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