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Windows 7: Please help.

07 Sep 2010   #11
HelpMehPlz

MS Windows 7 Home Premium 64-bit
 
 

I attached my Speccy snapshot, I hope that comes up.

As far as my computer goes, I've only had it for less than two weeks now.
No new hardware has been installed, and the only software that was includes AVG, which has been uninstalled, World of Warcraft, Ventrilo, and SUPERAnti-Spyware.

All of my Windows updates have been installed, and I checked the Device Manager, no yellow triangles there.

A friend of mine has informed me that my model of computer comes with a standard serial ATA hard drive. He thinks that I may possibly have RAID Drivers, but do not have a RAID controlled HDD, and that could cause problems. Is this a possibility? If so, could I disable the RAID Driver? I suppose I should go check the BIOS before I continue.


My System SpecsSystem Spec
.
07 Sep 2010   #12
HelpMehPlz

MS Windows 7 Home Premium 64-bit
 
 

Okie Dokie, BIOS says:
SATA1 Controller
SATA Controller Mode [RAID]
My System SpecsSystem Spec
07 Sep 2010   #13
HelpMehPlz

MS Windows 7 Home Premium 64-bit
 
 

Downloaded all the drivers from the HP website.
My System SpecsSystem Spec
.

08 Sep 2010   #14
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

System restore might solve your issue.

What time was the restore point from?

Let us know your progress.
My System SpecsSystem Spec
08 Sep 2010   #15
HelpMehPlz

MS Windows 7 Home Premium 64-bit
 
 

So far so good. I restored it to the sixth... not that far back.
My System SpecsSystem Spec
08 Sep 2010   #16
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

There is no problem with having one HDD when in RAID mode. It will just list it as a non-RAID drive.
This gives you all the advantages of AHCI.
Some OEM computers have only two options IDE and RAID. Even if you have the AHCI option it will be the same as in RAID.
Just leave it in RAID.

I have done this for years on my Dell desktop and it has always ran great.

Which drivers did you update?

Make sure AVG is uninstalled and install MSE.

Hope that this has solved the problems, let us know the progress.
My System SpecsSystem Spec
09 Sep 2010   #17
HelpMehPlz

MS Windows 7 Home Premium 64-bit
 
 

I had a few drivers to update apparently, from the HP website. I installed all that were available.

I did just have another BSOD, after the computer running good for a day or so. I checked Windows Updates, and there was 1 optional update for my RAID driver, which I installed.

But, just in case, here are my files:

And Dave, thank you for your help! I really appreciate it.
My System SpecsSystem Spec
10 Sep 2010   #18
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you take the information from Speccy and enter it in 'My System Specs' ?

In the lower left of any of your posts you will see 'My System Specs', click on it, at the bottom you will see 'Update your System Spec', click on it and update all the info you can, this will help anyone that is trying to help you.

We can't open the file you attached earlier.

I Wouldn't recommend using the RAID driver from Windows Update, get the latest RAID driver from HP and install it.

Which drivers did you update?
This info might be helpful, list all the drivers you installed from the HP site.
Did you check for a BIOS update?

There is an issue with your AMD processor and the integrated memory controller, the fix is to bump the RAM voltage and run in unganged mode, since your (OEM) HP BIOS has all these functions locked out, you can't try this fix.
A new BIOS update may take care of this.

If a new BIOS update or suggestions from someone here doesn't stop the BSoDs you will probably have to take it to where you bought it or see what HP can do to help, since you're under warranty.

Hopefully this is not what is causing your BSoDs, and you'll find a solution.
My System SpecsSystem Spec
10 Sep 2010   #19
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Thank you, Dave. Good information and help. Unfortunately, I can't rep you.
My System SpecsSystem Spec
10 Sep 2010   #20
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

No worries mate

Glad I could help.
My System SpecsSystem Spec
Reply

 Please help.




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