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Windows 7: System random crashes & freezing

06 Sep 2010   #1
Juliano jeema

win 7 64bit ultimate
System random crashes & freezing

This has been happening fro a while it is driving crazy, please help I did clean installagain thinking this would help. Thanks

My System SpecsSystem Spec
07 Sep 2010   #2
Microsoft MVP


1 memory dump from 3 weeks ago? Are there others?

pcouffin.sys is in the stack text of the memory dump - so I'd have to suspect the CD/DVD program that's using it.

Please provide this information:

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page:

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:
ASACPI.sys   Sun Mar 27 22:30:36 2005 - a known BSOD cause - Asus ATK0110 ACPI Utility Driver -
pcouffin.sys Fri Jun 30 09:40:29 2006 - low level access layer for CD devices (A part of many different CD/DVD burning   programs) -
PxHlpa64.sys Wed Mar 12 21:58:17 2008 - Sonic CD/DVD driver (used by many different CD/DVD programs) -
Sahdad64.sys Mon Apr 07 22:40:29 2008 - Unknown driver - suspect it's part of Saitek device  (Saitek HDD Filter Driver) -
Saibad64.sys Tue Oct 09 04:24:15 2007 - Saitek Volume Filter Driver -
SaibVdAd64.sys Tue Oct 09 04:24:19 2007 - Saitek Virtual Disk Driver -

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 16:12:42.562 2010 (UTC - 4:00)
System Uptime: 0 days 3:35:45.398
BugCheck 3B, {c0000046, fffff80002aae034, fffff880028f3140, 0}
*** WARNING: Unable to verify timestamp for pcouffin.sys
*** ERROR: Module load completed but symbols could not be loaded for pcouffin.sys
Probably caused by : pcouffin.sys ( pcouffin+9980 )
My System SpecsSystem Spec
11 Sep 2010   #3
Juliano jeema

win 7 64bit ultimate

Thank you so much fro your answer. I will look at the drivers.. here what you asked for.
My System SpecsSystem Spec

12 Sep 2010   #4
Microsoft MVP


It seems that you have an Asus P5K3 motherboard. There have been issues with the memory settings/timings/voltages with Win7 of these series of motherboards. I would set the settings/timings/voltages for your memory to the specifications from the Kingston support website (in other words, DON'T use the the "Auto" setting).

The reports indicate you are having issues with these devices:
Standard PS/2 Keyboard ACPI\PNP0303\4&23F9C1E3&0 This device is not present, is not working properly, or does not have all its drivers installed.

MiniKit Slim - enu USB\VID_19CF&PID_0001\5&3A5B01F9&0&1 The drivers for this device are not installed.
The first one is your keyboard. This shows up quite often, but still bears looking into. Check Device Manager to see if it's listed there.
The second one is made by a company called Parrot - and they either make wireless/bluetooth devices or modems (here's what I think it is: Parrot Shopping: Plug N' Play Hands Free Car Kits - Parrot Minikit Slim ) Please install Windows 7 compatible drivers for the device - or remove it.

Parrot Audio Configuration starts when your computer starts - please remove it from the Autorun entry until we're finished troubleshooting.

Please uninstall the Catalyst Control Center from Control Panel...Programs...Uninstall a program. It's known to cause issues in some cases, so it's best to leave it uninstalled (there's a "driver only" option below it when downloading updated video drivers from the ATI website).
My System SpecsSystem Spec
16 Sep 2010   #5
Juliano jeema

win 7 64bit ultimate

Thanks a lot fro your help, I appreciate so much.
My System SpecsSystem Spec

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