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Windows 7: BSOD - Windows 7 x86

19 Sep 2010   #31
Jordyi

Windows 7 x64
 
 

Had a day or so of perfect running and now back to constant bsods. Will try and upload latest dumps if I can keep the pc on for long enough. Also as stated in last post, does this mean there is an error with the hard drive? Thanks


My System SpecsSystem Spec
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19 Sep 2010   #32
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by Jordyi View Post
Running the DLGDIAG tool came back with the error message 0120 NO DRIVE FOUND, which from a few google searches, if it persists, they say you should get a new harddrive, but Idk.

Running Chkdsk from cmd on startup yesterday, windows deleted and moved around a few files when checking it and things seem to be a little smoother since then, but i'm still getting the odd BSOD. I'll certainly keep you updated.

Also, does the 0120 error message mean I need to replace it or is there a way around it?

Edit: Harddrive is made by WesternDigital.
If you had trouble running , try an alternate:
Quote:
2. Locate the support website of the hard drive manufacturer from the following list and download the appropriate file to your computer. FWIW - the first link for each drive usually contains more information/instructions about running the test. If you cannot locate a test for your hard drive - run the Hitachi DFT (for older systems) or the Seagate SeaTools (for newer systems).
Hitachi - Downloads Download this image for CD's: http://www.hitachigst.com/hdd/suppor...2_v415_b01.iso
Western Digital - I've had issues with running this from a CD/DVD - try the Hitachi DFT (on older/IDE systems) or the Seagate SeaTools (on newer/SATA systems) - WD Support > Downloads > SATA & SAS Download the Diag504fCD.iso file on this page: WD Support > Downloads > Legacy Internal > WD Raptor
I have hosted a zipped copy of the ISO that I use (at work) here: W-D_DLG_504f.zip - File Shared from Box.net - Free Online File Storage
http://cid-5a5378e587a744c3.skydrive.live.com/self.aspx/.Public/W-D%5E_DLG%5E_504f.zip

I would say your hard drive is suspect; but it could be another hardware problem. Please upload the latest dumps when you can.
My System SpecsSystem Spec
21 Sep 2010   #33
Jordyi

Windows 7 x64
 
 

The part you have qouted there is the part I originally reffered to. I downloaded the HD diagnostic for my harddrive and it came back with that error. That was when running it on the disk. A while back I managed to keep the computer on for long enough to be able to run the windows version of the test also. After the 2 hour or so full scan, it came back with a fail and then when given the option to repair the bad areas, it once again came up with an error message saying I couldn't, though no specific error code was mentioned from what I can remember.

It seems as though the hard-drive may be the problem, but if it is the problem, do previous BSODs make sense as to it being the problem?

I'll also try and upload new BSODs, but can't seem to keep the computer on for long enough at the moment to copy them over.
My System SpecsSystem Spec
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21 Sep 2010   #34
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by Jordyi View Post
The part you have qouted there is the part I originally reffered to. I downloaded the HD diagnostic for my harddrive and it came back with that error. That was when running it on the disk. A while back I managed to keep the computer on for long enough to be able to run the windows version of the test also. After the 2 hour or so full scan, it came back with a fail and then when given the option to repair the bad areas, it once again came up with an error message saying I couldn't, though no specific error code was mentioned from what I can remember.

It seems as though the hard-drive may be the problem, but if it is the problem, do previous BSODs make sense as to it being the problem?

I'll also try and upload new BSODs, but can't seem to keep the computer on for long enough at the moment to copy them over.
If two different tests showed errors or fail, I would have to put the hard drive high on the list of suspects. A failing hard drive could well trigger some of the previous error codes, especially those that show memory corruption. However, some of your error codes specifically refered to driver problems and you definitely had some obsolete drivers.
My System SpecsSystem Spec
21 Sep 2010   #35
Jordyi

Windows 7 x64
 
 

I see. Should I back up my files from the harddrive and format it and clean install windows? Or does it mean that it's completly broken?
My System SpecsSystem Spec
21 Sep 2010   #36
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote:
Should I back up my files from the harddrive and format it and clean install windows? Or does it mean that it's completely broken?
A hard drive going bad does not get better; it only gets worse. As sectors start going bad, you will get file errors, corrupted files, an application gets corrupted etc. If the sectors storing the Windows OS fail, all of a sudden you won't be able to boot or get a full boot. That is what happened when my hard drive failed. Baking up your files routinely is good idea; if you think your hard drive is failing definitely back them up. I back mine up once a week routinely. To be more accurate, I image my hard drive weekly using Macrium Reflect (free).

Unfortunately, I can't see your computer and know what your hard drive is doing. But to answer your question, Yes, back up your data. A reformat will not "fix" your hard drive. It may work around the bad sectors and make the drive usable - until more sectors fail. If I had to make that decision for my computer and I was pretty certain my hard drive was going bad, I would copy my data to another drive such as a USB external drive. I would then install a new hard drive, install Windows and copy my data back. On my new drive, I would create a data partition separate from the OS partition and put my data there.
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 BSOD - Windows 7 x86




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