usb bugcode driver... bluesreen error...PLEASE HELP..


  1. Posts : 2
    windows 7 home premium 32bit
       #1

    usb bugcode driver... bluesreen error...PLEASE HELP..


    Hello and thanks for taking intrest and wanting to help with my problem. I'll begin with a desription of how the error takes place. when I attempt to shut down my computer from time to time it will pop up a blue screen error thats reads usb bugcode driver but thatis all I can read for the sreen goes by to fast. after this my computer restarts its self instead of shutting off. it gives me a option to send an error report to window but only gives me an option to send later [possibly becuase my computer is not connected online at the time of start up yet?] this is the report

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: fe
    BCP1: 00000008
    BCP2: 00000004
    BCP3: 880825D4
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\082310-23088-01.dmp
    C:\Users\Matt\AppData\Local\Temp\WER-49046-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    my computer is less than 30 days old and i dont know if this has sometihing to do with it but i have a moto droid that when i attached to my computer installed a driver for transferring data and another for tethering could these be making problems and if so can i see them for they can be removed.

    if anyone who reads this could help me it would be much appreciated im not extremely advanced in computers but i know the basic so the more simple insrtuctions may work best for me. thanks for your time.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Mattieo27 said:
    Hello and thanks for taking intrest and wanting to help with my problem. I'll begin with a desription of how the error takes place. when I attempt to shut down my computer from time to time it will pop up a blue screen error thats reads usb bugcode driver but thatis all I can read for the sreen goes by to fast. after this my computer restarts its self instead of shutting off. it gives me a option to send an error report to window but only gives me an option to send later [possibly becuase my computer is not connected online at the time of start up yet?] this is the report

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: fe
    BCP1: 00000008
    BCP2: 00000004
    BCP3: 880825D4
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\082310-23088-01.dmp
    C:\Users\Matt\AppData\Local\Temp\WER-49046-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    my computer is less than 30 days old and i dont know if this has sometihing to do with it but i have a moto droid that when i attached to my computer installed a driver for transferring data and another for tethering could these be making problems and if so can i see them for they can be removed.

    if anyone who reads this could help me it would be much appreciated im not extremely advanced in computers but i know the basic so the more simple insrtuctions may work best for me. thanks for your time.

    We really need the actual DMP file.

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


 

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