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Windows 7: usb bugcode driver... bluesreen error...PLEASE HELP..

07 Sep 2010   #1
Mattieo27

windows 7 home premium 32bit
 
 
usb bugcode driver... bluesreen error...PLEASE HELP..

Hello and thanks for taking intrest and wanting to help with my problem. I'll begin with a desription of how the error takes place. when I attempt to shut down my computer from time to time it will pop up a blue screen error thats reads usb bugcode driver but thatis all I can read for the sreen goes by to fast. after this my computer restarts its self instead of shutting off. it gives me a option to send an error report to window but only gives me an option to send later [possibly becuase my computer is not connected online at the time of start up yet?] this is the report

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: fe
BCP1: 00000008
BCP2: 00000004
BCP3: 880825D4
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\082310-23088-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-49046-0.sysdata.xml
Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

my computer is less than 30 days old and i dont know if this has sometihing to do with it but i have a moto droid that when i attached to my computer installed a driver for transferring data and another for tethering could these be making problems and if so can i see them for they can be removed.

if anyone who reads this could help me it would be much appreciated im not extremely advanced in computers but i know the basic so the more simple insrtuctions may work best for me. thanks for your time.


My System SpecsSystem Spec
.
07 Sep 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mattieo27 View Post
Hello and thanks for taking intrest and wanting to help with my problem. I'll begin with a desription of how the error takes place. when I attempt to shut down my computer from time to time it will pop up a blue screen error thats reads usb bugcode driver but thatis all I can read for the sreen goes by to fast. after this my computer restarts its self instead of shutting off. it gives me a option to send an error report to window but only gives me an option to send later [possibly becuase my computer is not connected online at the time of start up yet?] this is the report

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: fe
BCP1: 00000008
BCP2: 00000004
BCP3: 880825D4
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\082310-23088-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-49046-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

my computer is less than 30 days old and i dont know if this has sometihing to do with it but i have a moto droid that when i attached to my computer installed a driver for transferring data and another for tethering could these be making problems and if so can i see them for they can be removed.

if anyone who reads this could help me it would be much appreciated im not extremely advanced in computers but i know the basic so the more simple insrtuctions may work best for me. thanks for your time.

We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
Reply

 usb bugcode driver... bluesreen error...PLEASE HELP..




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