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Windows 7: unexpected shutdown BSOD

09 Sep 2010   #21
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by pain55 View Post
Forgive me, I'm not very good with computer hardware, but how do you exactly calibrate a battery?

And, yes I'll try some of the other tests. Thanks for help
In your original post here:
https://www.sevenforums.com/general-discussion/109513-unexpected-shutdown.html

Slurp812 offered this in post #26:
Quote:
Is there a re-calibrate feature for the battery in the bios? If there is, run it. It may take quite some time (hours) to complete. but it seems to me the battery is falling on its face...
My post #27:
Quote:
If there isn't a feature in the bios, I did offer a way to re-calibrate back at the bottom of post #19.
Go there and follow the instructions.


In this thread CJS...aka...Capt. Jack Sparrow offered a battery stress test at post #13
Try all three in that order.


Quote   Quote: Originally Posted by pain55 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
You can also do a search for *.DMP
Ken
Do I add the asterisk before .DMP whilst searching?

And I just remembered a couple of days ago, I logged onto Windows and in the action center there was a notification saying that a memory dump had been created or something. Now, I vaguely remember the dump being located in the AppData, do you know where dumps are located in AppData?

Thanks.
Yes type it just as zigzag has it, the asterisk tells search to look for all files no matter were they may be located with the .DMP extension.

On my system it is at...C:\Users\enter your user name\AppData
If one was created it will be there.

And according to Carl it would be better if you went back and changed Kernel dump to mini in your settings.
See your post above #9.


My System SpecsSystem Spec
.
10 Sep 2010   #22
pain55

windows 7 ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Anak View Post
Quote   Quote: Originally Posted by pain55 View Post
Forgive me, I'm not very good with computer hardware, but how do you exactly calibrate a battery?

And, yes I'll try some of the other tests. Thanks for help
In your original post here:
https://www.sevenforums.com/general-discussion/109513-unexpected-shutdown.html

Slurp812 offered this in post #26:
Quote:
Is there a re-calibrate feature for the battery in the bios? If there is, run it. It may take quite some time (hours) to complete. but it seems to me the battery is falling on its face...
My post #27:
Go there and follow the instructions.


In this thread CJS...aka...Capt. Jack Sparrow offered a battery stress test at post #13
Try all three in that order.


Quote   Quote: Originally Posted by pain55 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
You can also do a search for *.DMP
Ken
Do I add the asterisk before .DMP whilst searching?

And I just remembered a couple of days ago, I logged onto Windows and in the action center there was a notification saying that a memory dump had been created or something. Now, I vaguely remember the dump being located in the AppData, do you know where dumps are located in AppData?

Thanks.
Yes type it just as zigzag has it, the asterisk tells search to look for all files no matter were they may be located with the .DMP extension.

On my system it is at...C:\Users\enter your user name\AppData
If one was created it will be there.

And according to Carl it would be better if you went back and changed Kernel dump to mini in your settings.
See your post above #9.
OK, I searched for .DMP and I searched in AppData, no hits yet.

Been busy with family, so I'll calibrate the battery tomorrow.

Also, just like to say that the laptop didn't turn off yesterday . (Has to be a good sign... hopefully!)
My System SpecsSystem Spec
10 Sep 2010   #23
pain55

windows 7 ultimate 32-bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Quote   Quote: Originally Posted by pain55 View Post
Quote   Quote: Originally Posted by Anak View Post
Good job! Pain55,

I placed a referal link to here back at your original thread.

I have to agree about those .dmp files. You need special programs to read them.
I have been looking at this link: Configuring the "Debugging Tools"

I hope once I read through it enough, and understand how to set up the tools on my machine I will be able to help more.
Thanks my friend, you've been of great help. I just wanted to know, have I collected the dumps correctly, or have I missed anything out?
There were no dumps in your upload. Read the following thread. Look at the bottom of the first post and make sure your system is configured for mini dumps.

https://www.sevenforums.com/tutorials...en-forums.html

I suggest that for the purposes of troubleshooting, you uninstall Avira using this tool:Info > Tool. Avira is known to cause crashes on some Win 7 systems. Download and install Microsoft Security Essentials in it's place. Once you have your system running properly, you can try Avira again; but I do not recommend doing so. I looked at four forced reboots in your system events and each one was preceded by Avira.

I found this in your Perfmon report:
The "CPU" rating for the system is poor and may be the cause of performance problems. Reducing the number of open applications may improve system performance. Check for unnecessary startup applications and disable those that are not required. If the problem continues the CPU may need to be upgraded.




Thanks for help mate, appreciated.

I will change the settings so that Small Memory Dumps are logged instead of Kernel Dumps.

A couple of weeks back, I tried out MSE and it crashed my laptop and caused problems.

And, finally, how do I change the startup applications?
My System SpecsSystem Spec
.

10 Sep 2010   #24
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are welcome. You can also try Avast AV; it works well with Win 7. For troubleshooting though, most of us recommend MSE. If you get another BSOD, please upload the dump file and one of us will take a look.

To change your start up programs, run msconfig. Click on the Startup tab and uncheck the programs you do not need at startup.

Hope this helps.
My System SpecsSystem Spec
10 Sep 2010   #25
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote:
Been busy with family
Take your time, family comes first.

Someone once told me that, we'll be here.



Hi Carl!

Thoughts and prayers....Steve
My System SpecsSystem Spec
10 Sep 2010   #26
pain55

windows 7 ultimate 32-bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
You are welcome. You can also try Avast AV; it works well with Win 7. For troubleshooting though, most of us recommend MSE. If you get another BSOD, please upload the dump file and one of us will take a look.

To change your start up programs, run msconfig. Click on the Startup tab and uncheck the programs you do not need at startup.

Hope this helps.
Thanks for help once again.

Firstly, the problem is, when my laptop turns off unexpectedly, there is no BSOD

Secondly, here is a screenshot of startup programs, and I wonder if you can help me untick the ones i don't need:
My System SpecsSystem Spec
10 Sep 2010   #27
pain55

windows 7 ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Anak View Post
Quote:
Been busy with family
Take your time, family comes first.

Someone once told me that, we'll be here.
Thanks, mate you've been of great help .
My System SpecsSystem Spec
10 Sep 2010   #28
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your welcome, and to mention...Your post count is climbing nicely......

I am looking at your startups now. As far as I'm concerned you could un-tick every one, but that VTTimer. I'm still unsure what that does.

Here's an old, and venerable site:
Windows startup programs. What are they? Are they required? How can I disable them?

It should explain everything.

I'll be around. My neighbor and me are getting ready to cut one of my Leland Cypresses (45') Probably happen tomorrow.

YouTube - Monty Python - Lumberjack Song
My System SpecsSystem Spec
10 Sep 2010   #29
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by pain55 View Post
Quote   Quote: Originally Posted by CarlTR6 View Post
You are welcome. You can also try Avast AV; it works well with Win 7. For troubleshooting though, most of us recommend MSE. If you get another BSOD, please upload the dump file and one of us will take a look.

To change your start up programs, run msconfig. Click on the Startup tab and uncheck the programs you do not need at startup.

Hope this helps.
Thanks for help once again.

Firstly, the problem is, when my laptop turns off unexpectedly, there is no BSOD

Secondly, here is a screenshot of startup programs, and I wonder if you can help me untick the ones i don't need:
I agree with Steve, You can untick everyone of those that show in the screenshot except the timer. I have no idea what the program is. Keep in mind that I could not scroll down the list and see what is below the screenshot.

Quote   Quote: Originally Posted by Anak View Post
Quote:
Been busy with family
Take your time, family comes first.

Someone once told me that, we'll be here.



Hi Carl!

Thoughts and prayers....Steve
Thank you very much, Steve.
My System SpecsSystem Spec
10 Sep 2010   #30
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Keep in mind that I could not scroll down the list and see what is below the screenshot.
Great minds think alike..

Quote   Quote: Originally Posted by CarlTR6 View Post
Thank you very much, Steve.
Your welcome.

Quote   Quote: Originally Posted by CarlTR6 View Post
You can untick everyone of those that show in the screenshot except the timer. I have no idea what the program is.
After some research...
VIA, and S3G (both video moguls) deemed it necessary to include this program to help in all types of video display.

Best advice...It can be disabled at startup But, Do not un-install it as many programs depend on this .exe file. This includes your monitor display.

So if you un-install it, the next time you go to start your machine or even re-start.
I still have to verify this:
It may look like it is booting okay. But, your monitor will not display the OS.
What is vttimer.exe? - vttimer explanation.
My System SpecsSystem Spec
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 unexpected shutdown BSOD




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