unexpected shutdown BSOD

Guys, the problem occurred again, the laptop just all of a sudden turned off. I switched it back on straight away, and after a few seconds it turned off again.

I let it cool down, waited for 20 minutes and plugged in the charger and turned it on again. And now it seems to be working.

I can only assume its a battery issue, or a component inside the laptop may be overheating..

Capt.Jack Sparrow said:

Is your battery over heated ?

Try this Tool Test Laptop Battery with Imtec Battery Mark

OK, I will try it tomorrow, and keep you updated. :)

Thanks for help guys, much appreciated.

Capt.Jack Sparrow said:

Hello and Welcome !

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:

- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Try this free stress test: Free Software - GIMPS

Prime95 Setup:

- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.

Hope this help,
Captain

For the memtest, do I have to burn it onto a disk, or is there any other way I can run it, as my laptop doesn't have a disk drive... = /

pain55 said:

Guys, I ran WhoCrashed, and it told me I have no crash dumps in the Windows minidump folder. But, it also said I have crash dump logging enabled. So, a bit confused here..

Who crashed just looks in one folder it may be in two. C:\windows\minidump, and C;\windows and be called memory.DMP

You can also do a search for *.DMP



Ken

Anak said:

Mornin' P55,

Don't have a disk drive!
That does present a problem. Memtest needs to run before the OS starts. (Bootable)

Looking over memtests forum FAQ:
FAQ : please read before posting - Canardpc.com
There are several ways to run the test, see:

Running memtest
- How do I get it to run? [revised] Scroll down a bit.

Your best bet I am hoping is to use the USB option, if not, the next option would be to follow the:

FIXME
* Run from boot manager option, and run in safe mode.

An explanation of Grub:
grub - Google Search

If that won't work, you will have to find an external DVD/CD disk drive, and hook it up to your machine.

If none of these options work I see no harm in running the other tests until you can figure out how to run the memtest.
Have you tried calibrating the battery yet? That looks to be the easiest, and so far I have seen no feedback that we have ruled out a defective battery.

Successful troubleshooting follows an organized set of steps.

I have chores to do , but I'll be keeping an eye out.....

Forgive me, I'm not very good with computer hardware, but how do you exactly calibrate a battery?

And, yes I'll try some of the other tests. Thanks for help :)

zigzag3143 said:

pain55 said:

Guys, I ran WhoCrashed, and it told me I have no crash dumps in the Windows minidump folder. But, it also said I have crash dump logging enabled. So, a bit confused here..

Who crashed just looks in one folder it may be in two. C:\windows\minidump, and C;\windows and be called memory.DMP

You can also do a search for *.DMP



Ken

Do I add the asterisk before .DMP whilst searching?

And I just remembered a couple of days ago, I logged onto Windows and in the action center there was a notification saying that a memory dump had been created or something. Now, I vaguely remember the dump being located in the AppData, do you know where dumps are located in AppData?

Thanks. :)