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Windows 7: Blue Screen issue with ek162x64.sys

08 Sep 2010   #1
1Rick1

Windows 7 pro 64 bit
 
 
Blue Screen issue with ek162x64.sys

Is Windows 7 X64 Pro
Installed From Disk
Overwrote installed Windows to remove onreader
attaching docs.


My System SpecsSystem Spec
.
08 Sep 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by 1Rick1 View Post
Is Windows 7 X64 Pro
Installed From Disk
Overwrote installed Windows to remove onreader
attaching docs.


These were caused by your e1k62x64,sys. Intel(R) Gigabit Adapter NDIS 6.x driver, C:\Windows\system32\DRIVERS\e1k62x64.sys

I would re-install it and all the other drivers listed below. You should also remove Norton and replace it with Microsoft Scurity Essentials


Let us know if you need assistance with any of this


'Ken


Code:
PBADRV.sys        fffff880`0163a000    fffff880`01646000    0x0000c000    0x4782798d    1/7/2008 15:12:13                        
SYMEVENT64x86.SYS        fffff880`039c5000    fffff880`039fb000    0x00036000    0x478bf103    1/14/2008 19:32:19                        
SRTSP64.SYS        fffff880`02e00000    fffff880`02e73000    0x00073000    0x49a366f8    2/23/2009 23:18:16                        
SRTSPX64.SYS        fffff880`013e2000    fffff880`013f6000    0x00014000    0x49a36795    2/23/2009 23:20:53                        
dsNcAdpt.sys        fffff880`04411000    fffff880`0441e000    0x0000d000    0x49d180fd    3/30/2009 22:33:33                        
dump_iaStorV.sys        fffff880`02e93000    fffff880`02fb1000    0x0011e000    0x49dcd76d    4/8/2009 12:57:17                        
iaStorV.sys        fffff880`010ad000    fffff880`011cb000    0x0011e000    0x49dcd76d    4/8/2009 12:57:17                        
spldr.sys        fffff880`017dc000    fffff880`017e4000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`011cb000    fffff880`011d6000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\090810-36020-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e57000 PsLoadedModuleList = 0xfffff800`03094e50
Debug session time: Wed Sep  8 12:06:30.237 2010 (GMT-4)
System Uptime: 0 days 0:20:10.405
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {90, 2, 1, fffff880045cc353}

Unable to load image \SystemRoot\system32\DRIVERS\e1k62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1k62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1k62x64.sys
Probably caused by : e1k62x64.sys ( e1k62x64+1b353 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000090, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff880045cc353, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ff0e0
 0000000000000090 

CURRENT_IRQL:  2

FAULTING_IP: 
e1k62x64+1b353
fffff880`045cc353 48899090000000  mov     qword ptr [rax+90h],rdx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880098ef850 -- (.trap 0xfffff880098ef850)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa800626aca0
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880045cc353 rsp=fffff880098ef9e0 rbp=00000000000001cb
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000000
r11=000000000000fffb r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
e1k62x64+0x1b353:
fffff880`045cc353 48899090000000  mov     qword ptr [rax+90h],rdx ds:00000000`00000090=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ec6ca9 to fffff80002ec7740

STACK_TEXT:  
fffff880`098ef708 fffff800`02ec6ca9 : 00000000`0000000a 00000000`00000090 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`098ef710 fffff800`02ec5920 : fffffa80`03d803d0 00000000`00000000 fffffa80`03d800b0 fffffa80`03d80560 : nt!KiBugCheckDispatch+0x69
fffff880`098ef850 fffff880`045cc353 : fffffa80`05e0c6c0 fffffa80`05d166b0 00000000`00000000 00000000`00000009 : nt!KiPageFault+0x260
fffff880`098ef9e0 fffffa80`05e0c6c0 : fffffa80`05d166b0 00000000`00000000 00000000`00000009 00000000`00000000 : e1k62x64+0x1b353
fffff880`098ef9e8 fffffa80`05d166b0 : 00000000`00000000 00000000`00000009 00000000`00000000 fffff880`045d44f4 : 0xfffffa80`05e0c6c0
fffff880`098ef9f0 00000000`00000000 : 00000000`00000009 00000000`00000000 fffff880`045d44f4 fffffa80`00000000 : 0xfffffa80`05d166b0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1k62x64+1b353
fffff880`045cc353 48899090000000  mov     qword ptr [rax+90h],rdx

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  e1k62x64+1b353

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1k62x64

IMAGE_NAME:  e1k62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbae4c3

FAILURE_BUCKET_ID:  X64_0xD1_e1k62x64+1b353

BUCKET_ID:  X64_0xD1_e1k62x64+1b353

Followup: MachineOwner
---------
My System SpecsSystem Spec
08 Sep 2010   #3
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome !

The crash dump points to your Intel networking driver - e1k62x64.sys. Please visit the Intel website and download the latest Windows 7 drivers for your network card.

Uninstall Symantec End Point Protection and use the Tool to clean the left over files Endpoint Removal Tool | Symantec Connect and install Microsoft Security Essentials.


Bugcheck:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000068, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff880046852e0, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030ba0e0
 0000000000000068 

CURRENT_IRQL:  2

FAULTING_IP: 
e1k62x64+1b2e0
fffff880`046852e0 f00fc14168      lock xadd dword ptr [rcx+68h],eax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff8800a02c850 -- (.trap 0xfffff8800a02c850)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000ffffffff rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8003a8dcd0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880046852e0 rsp=fffff8800a02c9e0 rbp=0000000000000012
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000000
r11=000000000000fffb r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
e1k62x64+0x1b2e0:
fffff880`046852e0 f00fc14168      lock xadd dword ptr [rcx+68h],eax ds:00000000`00000068=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002e81ca9 to fffff80002e82740

STACK_TEXT:  
fffff880`0a02c708 fffff800`02e81ca9 : 00000000`0000000a 00000000`00000068 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0a02c710 fffff800`02e80920 : fffffa80`0738f560 00000000`00000000 fffffa80`0738fec0 fffffa80`0738f240 : nt!KiBugCheckDispatch+0x69
fffff880`0a02c850 fffff880`046852e0 : fffffa80`05fd2cc0 fffffa80`05ee97f8 00000000`00000000 00000000`00000009 : nt!KiPageFault+0x260
fffff880`0a02c9e0 fffffa80`05fd2cc0 : fffffa80`05ee97f8 00000000`00000000 00000000`00000009 00000000`00000000 : e1k62x64+0x1b2e0
fffff880`0a02c9e8 fffffa80`05ee97f8 : 00000000`00000000 00000000`00000009 00000000`00000000 fffff880`0468d4f4 : 0xfffffa80`05fd2cc0
fffff880`0a02c9f0 00000000`00000000 : 00000000`00000009 00000000`00000000 fffff880`0468d4f4 fffffa80`00000000 : 0xfffffa80`05ee97f8


STACK_COMMAND:  kb

FOLLOWUP_IP: 
e1k62x64+1b2e0
fffff880`046852e0 f00fc14168      lock xadd dword ptr [rcx+68h],eax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  e1k62x64+1b2e0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: e1k62x64

IMAGE_NAME:  e1k62x64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bbae4c3

FAILURE_BUCKET_ID:  X64_0xD1_e1k62x64+1b2e0

BUCKET_ID:  X64_0xD1_e1k62x64+1b2e0

Followup: MachineOwner
Hope this helps,
Captain

Edit: Sorry Ken i dodn't see your replay seems like we both said the same thing
My System SpecsSystem Spec
.

Reply

 Blue Screen issue with ek162x64.sys




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