BSOD SYSTEM_SERVICE_EXCEPTION win7 x64


  1. Posts : 13
    Windows 7 ultimate 64bit
       #1

    BSOD SYSTEM_SERVICE_EXCEPTION win7 x64


    Hey everyone, seems I'm getting a random stop error approximately 1 times in 2 days.

    my log of BSOD [via bluescreen view]:
    Dump File : 090810-15412-01.dmp
    Crash Time : 09/08/2010 09:00:14 ب.ظ
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 00000000`00000000
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000001
    Parameter 4 : fffff800`02eb18ef
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+71f00
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\minidump\090810-15412-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    dump file: Attachment 96373

    ______________________________________________________________________________

    another BSOD was: SYSTEM_SERVICE_EXCEPTION 0X0000003B
    image from part of this error: Attachment 96372

    ______________________________________________________________________________
    recently i fixed other bsod (a driver in nod32 = eamonm.sys)
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Unfortunately, the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

    Please do the following (this will not affect the analysis of the current files - but it may help later files that are acquired):
    - activate/validate the Windows installation at Genuine Microsoft Software
    - run sfc.exe /scannow to replace any problem files
    - open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
    - If that doesn't fix it, then wipe the hard drive and reinstall Windows
    - don't use "leaked"/torrent builds

    Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
    Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
    How To Find Drivers:
    - I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

    Here's the older drivers (You can look them up here: Driver Reference ).
    Please pay particular attention to any dated 2008 or earlier:
    Code:
    000.fcl      Fri Sep 26 09:11:22 2008 - CyberLink FCL Driver - http://www.carrona.org/dvrref.html#000.fcl
    ISODrv64.sys Fri Nov 02 23:21:18 2007 - ISO CD-ROM Device Driver - ISODrive - http://www.carrona.org/dvrref.html#ISODrv64.sys
    mdmxsdk.sys  Mon Jun 19 17:27:26 2006 - Conexant Modem Diagnostic Interface x86 Driver - http://www.carrona.org/dvrref.html#mdmxsdk.sys
    winaxhcf.sys Thu Jul 27 15:14:57 2006 - Zoltrix modem/Zling device - http://www.carrona.org/dvrref.html#winaxhcf.sys
    BSOD BUGCHECK SUMMARY
    Code:
    
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Wed Sep  8 12:28:43.299 2010 (UTC - 4:00)
    System Uptime: 0 days 0:42:58.969
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    BugCheck A, {0, 2, 1, fffff80002eb18ef}
    Probably caused by : ntoskrnl.exe ( nt+4e8ef )
    BUGCHECK_STR:  0xA
     
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:06.
Find Us