Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: new system - media player fullscreen crash

11 Sep 2010   #11
Jonathan_King

Windows 7 Professional x64
 
 

We have to suspect a software error. In particular, I suspect the Catalyst Control Center. Try uninstalling it, and then following the directions I gave here again: https://www.sevenforums.com/crashes-d...tml#post951428


My System SpecsSystem Spec
.
11 Sep 2010   #12
druegeme

Windows 7 Home Premium 64bit
 
 

actually there isn't any catalyst stuff left. Last time I made sure all the ATI stuff including catalyst is cleaned up before installing the previous version of radeon driver.

Any other guesses?
My System SpecsSystem Spec
11 Sep 2010   #13
druegeme

Windows 7 Home Premium 64bit
 
 

well I got despreate so uninstalled the ATI display driver. The problem doesn't occur any more.

Only issue is- while the display is working (kind of surprising, no display driver), it doesn't list all the modes and I can't get the 1650x1080 that I would like.

I can't believe the only way to properly run my Radeon HD 5700 is without driver.
My System SpecsSystem Spec
.

11 Sep 2010   #14
Jonathan_King

Windows 7 Professional x64
 
 

The reason the display is working because Windows is using generic drivers it has built-in. Not as functional as the latest ones from the manufacturer, but they do the job of getting the signal from the OS to the monitors, until you can get some better ones.

Now I saw the Catalyst Control Center in your list of installed programs. Tell you what, let's try something.

Uninstall all traces of Catalyst and ATI drivers, using Driver Sweeper as necessary.

Then, download that driver I mentioned in Post 7.

Run the .exe file, and let it extract to the default location. However, when it gets to the screen shown below, hit Cancel.

Attachment 97022

Then, go to Device Manager, right-click on your video card, and select "Update driver software". Then select "Browse my computer for driver software"

Browse to C:\ATI\Support\10-7_vista64_win7_64_dd.

That should install the latest driver, giving the best resolution, without the CCC installed.
My System SpecsSystem Spec
11 Sep 2010   #15
druegeme

Windows 7 Home Premium 64bit
 
 

ok thanks for bearing with me. Unfortunately I can not report success yet.

So I uninstalled and cleaned-up all ATI stuff again, then booted, device mgr and updated just the driver, like you described. Confirmed no catalyst stuff on there, just driver.

Youtube, clicked on video, fine, fullscreen, fine, exit fullscreen CRASH! -- about 5 min ago. Attached files!!!!

Ps for what it's worth.. it seems to be when somehow changing display resolution. For example when you click on fullscreen in mediaplayer, or in youtube, it somehow changes your resolution and when you exit it may take half a sec or so for your monitor to re-sync with the new resolution. And exactly in that moment, that's when it happens.
My System SpecsSystem Spec
12 Sep 2010   #16
druegeme

Windows 7 Home Premium 64bit
 
 
problem solved

ok so I googled 'radeon hd 5700 crash' and found that quite a few people have this issue and there seems to be no conclusive solution. There was a hotfix for this in the 10.2 version of the driver, that was my last try, and it failed.

Frustrated after one week of messing around with this I returned the Radeon today, and swapped it for a SVGA GTX 465. Installed- works! No issues. No ATI for me any more.
My System SpecsSystem Spec
12 Sep 2010   #17
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Ok, glad to hear that your problem is now solved.
My System SpecsSystem Spec
Reply

 new system - media player fullscreen crash




Thread Tools




Similar help and support threads
Thread Forum
Windows Media Player Crash
I have an ongoing problem with my Windows Media Player. It keeps crashing everytime I run it after I run any games I play. I don't think its something to do with wmp itself as it also happens with any media player I use. It might be something to do with my gpu or codec but I already reinstalled...
Media Center
Windows Media Player Crash
Thanks for stopping by. I am trying to synch some music, however when trying to get album artwork for the albums, WMP crashes forcing me to end task it, or at times it forces me to close the program. Anyone out there have any ideas? Thanks
Music, Pictures & Video
Media Player Crash When Video File Played
Windows media center crashes immediately after attempting to open a video file. Any video file. I am attaching the error report. thank you for your help!
Media Center
Windows Media Player 12 Crash
Ive been just dealing with this issue for some time, randomly my Windows Media player displays a message after listening to music saying Windows Media player stopped working. What do i need to do to track down why its crashing? Everytime it crashes it gives me the below information ...
BSOD Help and Support
Why Does Windows MEdia Player Crash Computer
why Does Windows media Player Sharing use half of my CPU?
BSOD Help and Support
Crash Tagging Music In Media Player 12
I searched for this issue and have a found a few references but nothing I try seems to fix the issue. When I try to edit album info within media player 12 as soon as I hit finish or cancel media player crashes. Looking in the logs I have the following error: Faulting application name:...
Music, Pictures & Video


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:08.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App