BSOD multiple times daily


  1. Posts : 3
    Windows 7 Home Premium 64 bit, SP 1
       #1

    BSOD multiple times daily


    Hello all, I'll try to get all my stats out first:

    -purchased a Compaq about 3.5 years ago that was running VISTA
    -When Win7 came out, I formatted hard drive and installed Windows 7
    -Have installed ALL critical updates. One optional update has not played nicely with my wireless networking device -- made it keep uninstalling -- so I backed that one out.

    BSOD will come when using chrome.exe, zune.exe, and also whenever a commercial comes on Hulu - Watch your favorites. Anytime. For free. (only when a commercial plays, oddly, though) and others programs/instances I haven't Identified, probably.

    I uninstalled Zune and re-downloaded to ensure that it was up to date, installed the most recent Zune/Win7 update as well. Still BSOD happens just when running zune software -- the device isn't even plugged in. BSOD with chrome.exe happens infrequently, but it has happened.

    So I downloaded MemTest and ran for 7 passes -- zero errors.

    I tried to post my minidump (.dmp) files here but the server said they were invalid. They are available on SkyDrive here:

    public uploads - Windows Live


    If anyone can view and/or recommend more to fix I would appreciate it.

    matt
      My Computer


  2. Posts : 2,493
    Windows 7 64Bit
       #2
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #3

    Hello and Welcome !

    Seesm like your Linksys USB wireless adapter (RaLink chipset) is causing the problem. Uninstall the Driver and see if you can get an updated driver. Make sure the device is compatible with Windows 7

    Driver that caused to crash:

    Code:
    netr70.sys   Fri Oct 20 05:18:50 2006
    Bugcheck:
    Code:
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 62b0000c, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 8dccfbcf, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82ba7718
    Unable to read MiSystemVaType memory at 82b87160
     62b0000c 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    netr70+26bcf
    8dccfbcf c6400c01        mov     byte ptr [eax+0Ch],1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  Zune.exe
    
    LAST_CONTROL_TRANSFER:  from 8dccfd8c to 8dccfbcf
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8078ad98 8dccfd8c 85d80000 8078addc 8dccfcfe netr70+0x26bcf
    8078ada4 8dccfcfe 85d80000 85dedad0 00000080 netr70+0x26d8c
    8078addc 87e38317 7a212670 7a419900 85f89014 netr70+0x26cfe
    8078ae08 87e1cc36 85deef00 85be66f8 00000000 Wdf01000!FxRequestBase::CompleteSubmitted+0xf6
    8078ae24 87e1ccde 01ded988 84818390 8078ae5c Wdf01000!FxIoTarget::RequestCompletionRoutine+0x12d
    8078ae34 82ac88b6 00000000 85deef00 85ded988 Wdf01000!FxIoTarget::_RequestCompletionRoutine+0x35
    8078ae5c 82aa7b33 00000000 85deef00 84818390 nt!IopUnloadSafeCompletion+0x45
    8078aea0 8da3f868 82a7f354 84adc6f0 00000000 nt!IopfCompleteRequest+0x128
    8078aed0 8da40178 864fc4f0 85deef00 85f8905c USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6e0
    8078aefc 8da439af 85776028 857760f0 85776a98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
    8078af24 8da3dd18 85776028 85776a98 85776002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc
    8078af48 82aa73b5 85776aa4 85776002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173
    8078afa4 82aa7218 82b68d20 84866a08 00000000 nt!KiExecuteAllDpcs+0xf9
    8078aff4 82aa69dc 8ba5a97c 00000000 00000000 nt!KiRetireDpcList+0xd5
    8078aff8 8ba5a97c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
    82aa69dc 00000000 0000001a 00d6850f bb830000 0x8ba5a97c
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    netr70+26bcf
    8dccfbcf c6400c01        mov     byte ptr [eax+0Ch],1
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  netr70+26bcf
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: netr70
    
    IMAGE_NAME:  netr70.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4538beaa
    
    FAILURE_BUCKET_ID:  0xD1_netr70+26bcf
    
    BUCKET_ID:  0xD1_netr70+26bcf
    Hope this helps,
    Captain
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 64 bit, SP 1
    Thread Starter
       #4

    yay!


    Captain Jack, it helped a ton. Thanks for the diagnosis.

    matt
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    mlbettilyon said:
    Captain Jack, it helped a ton. Thanks for the diagnosis.

    matt
    Hello Matt,

    Glad that i could help

    - Captain
      My Computer


 

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