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Windows 7: Windows 7 64x Blue screen!

11 Sep 2010   #1
OliveLc

windows home x64bit
 
 
Windows 7 64x Blue screen!

Greetings,


I am definatly not the smartest PC-user around but a friend of mine recently built a pc for me and i got it home and the first thing i got (after 30min of playing) was a Blue screen now i sent it back to him and he does not know what is it...
i shall link the files and necesary

windows 7 64x
Nvidea Grapic card
4gb ddr3

i don't know what else you need to know but please tell me!
Attachment 96973

always random



Regards,

Oliver


My System SpecsSystem Spec
.
11 Sep 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by OliveLc View Post
Greetings,


I am definatly not the smartest PC-user around but a friend of mine recently built a pc for me and i got it home and the first thing i got (after 30min of playing) was a Blue screen now i sent it back to him and he does not know what is it...
i shall link the files and necesary

windows 7 64x
Nvidea Grapic card
4gb ddr3

i don't know what else you need to know but please tell me!
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\olli\Desktop\codes\091110-29328-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Users\olli\Desktop\dump*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a58000 PsLoadedModuleList = 0xfffff800`02c95e50
Debug session time: Sat Sep 11 13:56:04.601 2010 (UTC + 2:00)
System Uptime: 0 days 0:39:15.162
Loading Kernel Symbols
...............................................................
................................................................
................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff9600029a933, fffff8800637ee80, 0}

Probably caused by : win32k.sys ( win32k!ttfdSemDestroyFont+33 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600029a933, Address of the instruction which caused the bugcheck
Arg3: fffff8800637ee80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.

FAULTING_IP:
win32k!ttfdSemDestroyFont+33
fffff960`0029a933 488b3b mov rdi,qword ptr [rbx]

CONTEXT: fffff8800637ee80 -- (.cxr 0xfffff8800637ee80)
rax=00000000ffffffff rbx=8480000000000001 rcx=fffffa80066a1510
rdx=0000000000000000 rsi=fffff900c1f352b0 rdi=0000000000000000
rip=fffff9600029a933 rsp=fffff8800637f850 rbp=fffff900c1ec8010
r8=0000000000000003 r9=fffffa8007156060 r10=0000000000000008
r11=fffff80002cc8b60 r12=fffff900c1ec8010 r13=0000000000000000
r14=0000000000000000 r15=0000000074612450
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
win32k!ttfdSemDestroyFont+0x33:
fffff960`0029a933 488b3b mov rdi,qword ptr [rbx] ds:002b:84800000`00000001=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff9600029a933

STACK_TEXT:
fffff880`0637f850 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!ttfdSemDestroyFont+0x33


FOLLOWUP_IP:
win32k!ttfdSemDestroyFont+33
fffff960`0029a933 488b3b mov rdi,qword ptr [rbx]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32k!ttfdSemDestroyFont+33

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c483f

STACK_COMMAND: .cxr 0xfffff8800637ee80 ; kb

FAILURE_BUCKET_ID: X64_0x3B_win32k!ttfdSemDestroyFont+33

BUCKET_ID: X64_0x3B_win32k!ttfdSemDestroyFont+33

Followup: MachineOwner
---------


This is one the dump files
could any1 tell me how to make a file to link them all?
THANK YOU SO MUCH

Regards,

Oliver

From what we can see it is a memory exception but need the actual DMP to tell

We really need the actual DMP file.

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
11 Sep 2010   #3
OliveLc

windows home x64bit
 
 

[QUOTE=zigzag3143;952459]
Quote   Quote: Originally Posted by OliveLc View Post
.
Thanks! DMP are updated!

thank you
My System SpecsSystem Spec
.

Reply

 Windows 7 64x Blue screen!




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