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Windows 7: 'Windows stopped working'.

12 Sep 2010   #1
SlackerITGuy

Windows 8.1 Pro
 
 
'Windows stopped working'.

So my dad's ~3 month old netbook, which I got for him for his birthday, just had his first crash/error.

Here are the specs first and foremost:

Acer Aspire ONE 532h-2588 - Atom N450 1.66 GHz - 10.1" TFT specs and Laptop specifications - CNET Reviews

Here's the crash/error log taken from the Reliability Monitor:



I would have uploaded the memory dump file as well, but it's a whopping ~140 MBs .

So you guys have any ideas as of what could have caused this?

Thanks.


My System SpecsSystem Spec
.
12 Sep 2010   #2
usasma
Microsoft MVP

 
 

Please zip up the memory.dmp file and upload it to a free file hosting service.
Then post the link here so we can download it.
Quote:
If you can run the Windows Debugging Tools, the command
Code:
.dump /m C:\Users\Public\Desktop\minidump.dmp
will generate a minidump file on the Public desktop that'll be easier to upload.
Meanwhile, here's all the info that I have on this error message: BSOD Index

Also, please provide the info in the post for us: https://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
Reply

 'Windows stopped working'.




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