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Windows 7: Card reader

13 Sep 2010   #21
coling

 
 

Just restored factory settings (os only) and card reader has appeared and is working.

Thanks for your help on this, much appreciated.


My System SpecsSystem Spec
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13 Sep 2010   #22
HammerHead

win 7 X64 Ultimate SP1
 
 
Great

Glad you got it working!
My System SpecsSystem Spec
14 Sep 2010   #23
coling

 
 

Well that didn't last long. Started crashing and card reader disappeared.

Full factory reset this time.....no card reader detected.

Time to ring pb again.
My System SpecsSystem Spec
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14 Sep 2010   #24
HammerHead

win 7 X64 Ultimate SP1
 
 
Dang

To put it mildly. It sounds to me as if the driver is the problem. Maybe the vendor will have a solution. Let's hope.
My System SpecsSystem Spec
16 Sep 2010   #25
coling

 
 

PB have told me to return it for warranty repair -lot of chew on.

Could I not just open it and disconnect reader? Obviously would invalidate warranty.
My System SpecsSystem Spec
16 Sep 2010   #26
usasma
Microsoft MVP

 
 

Yes you can open it and disconnect the reader - but what if it doesn't fix it?
We'll continue to help you here - but we're not going to provide parts (and you have to do all the labor).

Frankly, if it was my system, I'd disconnect it. But I've got the tools (and access to a service center) to take care of this myself. Your call - good luck!
My System SpecsSystem Spec
16 Sep 2010   #27
coling

 
 

yep, that's the worry - if it doesn't work.

Thinking about it, why can't I just tske it back to shop I bought it from instead of having to package it up and send it to other end of country. AND be responsible for repairs if damaged in transit.
My System SpecsSystem Spec
16 Sep 2010   #28
usasma
Microsoft MVP

 
 

I'd take it back in a heartbeat. Explain your concern about the warranty and see if they'll unplug it without voiding your warranty.
My System SpecsSystem Spec
16 Sep 2010   #29
coling

 
 

thanks, will ring shop in morning.
My System SpecsSystem Spec
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