BSOD - windows 7 starter - PLEASE HELP ME


  1. Posts : 1
    Windows 7 Starter - 32 bit
       #1

    BSOD - windows 7 starter - PLEASE HELP ME


    1. I tried to download the file in the BSOD Posting Instructions, but Norton Sonar said it was corrupted, and subsequently deleted it.

    2. My computer keeps crashing on me (This only happens to me when I'm in my office at work. My computer NEVER crashes on me when I'm in other rooms - different access points?? - nor does it crash when at home, in the library, etc.):

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.11
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 00000010
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 81E1671E
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\091410-18829-01.dmp
    C:\Users\Paul DeVincentis\AppData\Local\Temp\WER-26286-0.sysdata.xml


    3. [IMG]file:///C:/Users/PAULDE%7E1/AppData/Local/Temp/moz-screenshot.png[/IMG]Attached computer info

    4. I cannot upload the "files that help describe the problem" because my computer won't let me.

    PLEASE help. Obviously I am illiterate when it comes to computers. I do appreciate your patience and consideration. Let me know if you need any additional information.

    THANK YOU!!!
      My Computer


  2. Posts : 2,493
    Windows 7 64Bit
       #2

    disable norton for the download. run the program an then enable norton.
      My Computer


 

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