New
#1
BSOD after opening program (windows 7 64bit)
I would like for someone to check out my BSOD info for me, please. I've included the necessary attachments.
The BSOD occurred when I tried to open a game called Puzzle Quest 2.
I had Yahoo Messenger and Firefox (and possibly Winamp) also running at the time.
I have opened and played this game many times before, likely with the same other programs open too, so I've no idea what went wrong.
The problem has not repeated itself tonight, yet.
This is also the very first BSOD my system has had.
I have a Windows 7 home premium x64 system.
It is the original OEM pre-installed system that was included on my HP/Compaq CQ5201F, and it has never been un- or re-installed.
The system is dated August 26, 2009 according to the system specs website, although I bought it in late November '09/ early December '09.
Here is more detailed spec info if required:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01859813&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us〈=en&product=4005896
The only hardware not originally included is an ATI Radeon HD 4650 video card, via PowerColor, and it was installed almost a month ago.
Here are its more detailed specs, too:
http://www.powercolor.com/global/pro...res.asp?id=244
In addition to the required BSOD info zip, I'll copy-paste the message that came up when windows restarted, in case that's of any use:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF900C00BF7A0
BCP2: 0000000000000000
BCP3: FFFFF9600061DC51
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\091410-17830-01.dmp
C:\Users\Seth\AppData\Local\Temp\WER-32401-0.sysdata.xml
Thank you for looking into this. I hope you find out what went wrong, so that I can avoid and/or fix the problem.